Front Desk Clerk

we are looking for a front desk clerk to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. This position may later change to a full time one depending on the candidate's skills and abilities. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. You should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner. Multitasking and customer service/accommodation are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a candidate's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Assign each guest to the room that meets their needs the best
• Perform various management functions on computer
• Provide each individual/group with quality service
• Answer and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide accurate information in-person and via phone
• Perform other duties such as photocopying and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite and hotel management program
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Management is a plus

Job Type: Part-time

Salary: $10.00 to $12.00 /hour

Experience:

• hotel front desk: 1 year (Preferred)

Education:

• High school or equivalent (Required)

Shifts:

• Evening (Preferred)

Benefits:

• None

Communication method(s) used:

• In person

Hours per week:

• 20-29

This Company Describes Its Culture as:

• Detail-oriented quality and precision-focused
• People-oriented supportive and fairness-focused
• Team-oriented cooperative and collaborative

Schedule:

• Weekends required
• Day shift
• Night shift

Work Remotely:

• No