Medical Administration Specialist

Medical Administration SpecialistDepartment of Veterans AffairsVeterans Affairs, Veterans Health AdministrationCheyenne VA Medical CenterOverview

##### Open & closing dates

05/24/2019 to 06/14/2019

##### Service

Competitive

##### Pay scale & grade

GS 9

##### Salary

$51,440 to $66,868 per year

##### Appointment type

Permanent

##### Work schedule

Full-TimeLocation1 vacancy in the following location:-Cheyenne, WYRelocation expenses reimbursedNoTelework eligibleNo- DutiesSummaryThe position is located within the Business Development Service Line

at the Cheyenne VA Medical Center. The position will serve as the

Administrative Officer of the Day (AOD). Is the Administrative point

of contact for the hospital.Learn more about this agencyResponsibilities

Delegated full authority of the Chief, Business Office for

administrative activities occurring on tour.

Interprets VA rules and regulations relating to determining

legal entitlement to benefits relating to hospital admission;

nursing home, dental, fee basis, and outpatient care; dental

treatment; prosthetic appliances; patient transfer; and

beneficiary travel.

Authorized as certifying officer for documents pertaining to the

administration of laws concerning VA. Coordinates the resolution

of medico-legal problems concerning the medical center.

Processes administrative issues surrounding beneficiary death,

seriously ill cases, elopements, suicides, assaults, deaths on

arrival (DOA's), homicides, code blue, code yellow, cost

recovery matters, patients fund accountability, and facility or

community disasters, etc.

Assumes control of communications and notifications in event of

local and civil disasters in accordance with local facility

disaster plan.

Provides administrative authority, guidance, and advice to the

Medical Officer of the Day (MOD) and all other clinical staff

concerning administrative matters necessary for operation of the

medical center during other than normal tours.

Provides orientation and situational technical advice to

physicians with medically related legal problems, including

involuntary commitments, orders of protective custody, and

management of unruly or severely disturbed patients.

Performs for administrative matters as the MOD does for clinical

matters, working as a team to carry out top management

responsibilities during other than regular working hours.

Promotes working relationships among patients, public, and

staff. Directly intervenes when a problem regarding patient

activity occurs, advising clinical staff of appropriate

administrative action.

Provides ADPAC support/trouble-shooting on off tours as needed;

i.e. VISTA/ CPRS access password capability for new or returning

fee basis physicians; minor systems problems; contacting IRM

staff whenever warranted.

Coordinates non-routine contacts received at the medical center

after regular operating hours.

Determines extent of release of medical or social data from

patients' records. Safeguards and ensures rights of the patient.

Functions as Patient Representative during tour of duty.

Work Schedule: Rotational Schedule that includes: Days,

Evenings, Nights, Weekends, and Holidays

Telework: Not Available

Virtual: This is not a virtual position.

Position Description/PD#: Medical Administration

Specialist/PD11000-A

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required Not RequiredTravel RequiredNot requiredSupervisory statusNoPromotion Potential9

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- RequirementsConditions of Employment

You must be a U.S. Citizen to apply for this job

Designated and/or random drug testing may be required

Selective Service Registration is required for males born after

12/31/1959

You may be required to serve a probationary period

Subject to background/security investigation

Selected applicants will be required to complete an online

onboarding process

QualificationsTo qualify for this position, applicants must meet all requirements

by the closing date of this announcement, 06/14/2019.Time-In-Grade Requirement: Applicants who are current Federal

employees and have held a GS grade any time in the past 52 weeks

must also meet time-in-grade requirements by the closing date of

this announcement. For a GS-09 position you must have served 52

weeks at the GS-07. The grade may have been in any occupation, but

must have been held in the Federal service. An SF-50 that shows your

time-in-grade eligibility must be submitted with your application

materials. Note: Time-In-Grade requirements also apply to former

Federal employees applying for reinstatement as well as current

employees applying for Veterans Employment Opportunities Act of 1998

(VEOA) appointment.You may qualify based on your experience and/or education as

described below:

Specialized Experience: You must have one year of specialized

experience equivalent to at least the next lower grade GS-07 in the

normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are

not limited to:

- Maintain good public and media relations.

- Provide daily report/log of all activities occurring during tour

of duty. Brief oncoming shift of pending events.

- Understanding of all aspects of Patient Care Services programs

and how they interrelate to all other medical center services,

programs functions and specialties i.e., Social Work, Nursing,

Laboratory, Radiology, etc.

- Understanding of medical/technical terminology and medical

resources available in surrounding communities.

- Interpret and apply public laws, VA policy and regulations,

station directives, legal decisions, and state laws dealing with

care and treatment of veterans and beneficiaries (admissions,

discharges, scheduling, inpatient and outpatient policy, fee

services, sharing agreements, legal detention, beneficiary

travel, patient funds and valuables, death details, procedures

and burial benefits, Compensation and Pension activities,

medical and dental benefits, procedures, eligibility, Organ

Donor Program and related matters.)

- Utilization of medical and administrative records systems;

Privacy Act and Freedom of Information Act, as they relate to

release of information on patients.

- Utilization of computer programs and computer menus such as

VISTA/CPRS which relate to processing data for admission, to

determining legal entitlement of veterans to benefits, to

outpatient scheduling.

- Apply fire and safety prevention rules and regulations, of

facility and community disaster plans and procedures, and

emergency plans for work areas throughout the medical center.

- Interpret rules, regulations, policies, and procedures to make

sound decisions using good judgment. Adapt to situations

quickly, precisely, and accurately and cope with a wide variety

of problems and to resolve them quickly and decisively.

- Exercise initiative and originality and ability to deal with a

variety of individuals with tact and diplomacy.

- Interpret and explain VA policies to house staff, patients,

employees, and others.

- Counsel families following the death of a veteran.OR,Education: Applicants may substitute education for the required

experience. To qualify based on education for this grade level you

must have a Master's or equivalent graduate degree OR 2 full

years of progressively higher level graduate education leading to

such a degree OR LL.B. or J.D., if related. This education needs

to obtained from an accredited college or university and

demonstrates the knowledge, skills, and abilities necessary to do

the work of the position. (Transcripts must be provided).OR,

- Combination: Applicants may also combine education and

experience to qualify at this level. You must have an

combination of specialized experience and education beyond 1

full year of graduate level education.You will be rated on the following Competencies for this position:

Compliance: Knowledge of procedures for assessing, evaluating,

and monitoring programs or projects for compliance with Federal

laws, regulations, and guidance.

Technical Credibility: Understands and appropriately applies

principles, procedures, requirements, regulations, and policies

related to specialized expertise.

Knowledge Management: Knowledge of the value of collected

information and the methods of sharing that information throughout

an organization.

Customer Service: Works with clients and customers (that is, any

individuals who use or receive the services or products that your

work unit produces, including the general public, individuals who

work in the agency, other agencies, or organizations outside the

Government) to assess their needs, provide information or

assistance, resolve their problems, or satisfy their expectations;

knows about available products and services; is committed to

providing quality products and services.

Health Info Exchange: Performs functions related to the

electronic transmission of healthcare-related data among medical

facilities, health information organizations and government agencies

according to healthcare interoperability standards.

Operating Systems: Knowledge of computer network, desktop, and

mainframe operating systems and their applications.Experience refers to paid and unpaid experience, including volunteer

work done through National Service programs (e.g., Peace Corps,

AmeriCorps) and other organizations (e.g., professional;

philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and

skills and can provide valuable training and experience that

translates directly to paid employment. You will receive credit for

all qualifying experience, including volunteer experience.Note: A full year of work is considered to be 35-40 hours of

work per week. Part-time experience will be credited on the basis of

time actually spent in appropriate activities. Applicants wishing to

receive credit for such experience must indicate clearly the nature

of their duties and responsibilities in each position and the number

of hours a week spent in such employment.Physical Requirements: Work requires some walking, standing,

sitting, bending, and carrying of light to moderately heavy items,

such as patient's medical records, boxes or printer paper, books,

etc. Experiences constant interruptions, such as handling the

switchboard, since this medical center does not have a telephone

operator on duty from 4:30 P.M. to 8 A.M. Monday thru Friday and 24

hours a day on weekends and holidays and is required to answer all

incoming and outgoing calls coming through the switchboard at that

time. May be required to assist in lifting patients into wheelchairs

and into emergency treatment rooms when nursing personnel are busy

with other emergencies, or during Graveyard tours when there is no

one else in the Emergency room to assist. May be required to assist

occasionally when staff members are needed in a "show of force"

situation. Because of the nature and demands of this specific

position, incumbent is subject to tour changes on very short notice

and understands that it is required to remain on duty until relieved

by an appropriate employee. This is a rotating shift position with

no guarantees of specific days off, etc., and requires working

holidays and weekends. AOD's must remain in the clinic/emergency

area except to leave for necessary errands involving the job. If the

AOD will be gone, arrangements are made for telephone calls and

applicants to be handled by a responsible employee such as a nurse

or the VA Police.For more information on these qualification standards, please visit

the United States Office of Personnel Management's website at

https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.EducationA transcript must be submitted with your application if you are

basing all or part of your qualifications on education.Note: Only education or degrees recognized by the U.S.

Department of Education from accredited colleges, universities,

schools, or institutions may be used to qualify for Federal

employment. You can verify your education here:

http://ope.ed.gov/accreditation/. If you are using foreign education

to meet qualification requirements, you must send a Certificate of

Foreign Equivalency with your transcript in order to receive credit

for that education. For further information, visit:

http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.Additional informationThe Career Transition Assistance Plan (CTAP) provide eligible

displaced VA competitive service employees with selection priority

over other candidates for competitive service vacancies. To be

qualified you must submit appropriate documentation (a copy of the

agency notice, your most recent performance rating, and your most

recent SF-50 noting current position, grade level, and duty

location) and be found well-qualified (have a final rating of 85 or

more) for this vacancy. Information about ICTAP and CTAP eligibility

is on OPM's Career Transition Resources website at

http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.Placement Policy: The posting of this announcement does not

obligate management to fill a vacancy or vacancies by promotion. The

position may be filled by reassignment, change to lower grade,

transfer, appointment, or reinstatement. Management may use any one

or any combination of these methods to fill the position.It is the policy of the VA to not deny employment to those that have

faced financial hardships or periods of unemployment.This job opportunity announcement may be used to fill additional

vacancies.Veterans and Transitioning Service Members: Please visit the VA

for Vets site for career-search tools for Veterans seeking

employment at VA, career development services for our existing

Veterans, and coaching and reintegration support for military

service members.For more information on the "Who may apply" eligibility

requirements, please refer to the OHRM Status Candidates and Other

Candidate Definitions document.If you are unable to apply online view the following link for

information regarding an Alternate Application.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the

qualifications above.IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE

WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.Narrative responses are not required at this time. If you are

referred for consideration, you may be asked to submit additional

job related information, which may include, but not limited to;

responses to the knowledge, skills and abilities; completion of a

work sample, and/or contact for an interview.Your resume and/or

supporting documentation will be verified. Please follow all

instructions carefully. Errors or omissions may affect your rating

or consideration for employment.Background checks and security clearanceSecurity clearanceOtherDrug test requiredNoPosition sensitivity and riskModerate Risk (MR)Trust determination processSuitability/Fitness- Required DocumentsTo apply for this position, you must provide a complete Application

Package which includes:

Resume

SF-50

The following documents are accepted, and may be required if

applicable to your eligibility and/or qualifications for this

position. Please use this checklist to make sure you have included

other documents required for your application, such as a copy of

your transcript (if using education to qualify), SF-50's

(current/former Federal employees), documentation to support

Veterans Preference claims, or ICTAP/CTAP documentation (for

displaced Federal employees). You will not be contacted for

additional information.

- Cover Letter

- DD-214

- Executive Core Qualifications (ECQs)

- OF-306

- Other

- Other Veterans Document

- Resume

- SF-15

- SF-50

- TranscriptVeterans' Preference: When applying for Federal Jobs, eligible

Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or

for Sole Survivor Preference (SSP) in the questionnaire. You must

provide a legible copy of your DD214(s) which shows dates and

character of service (honorable, general, etc.). If you are

currently serving on active duty and expect to be released or

discharged within 120 days you must submit documentation related to

your active duty service which reflects the dates of service,

character of service (honorable, general, etc.), and dates of

impending separation. Additionally, disabled veterans and others

eligible for 10-point preference (such as widows or mothers of

eligible Veterans) must also submit an SF-15 "Application for 10

Point Veteran Preference" with required proof as stated on the form.

Documentation is required to award preference. For more

information on Veterans' Preference, please visit

http://www.fedshirevets.gov/job/vetpref/index.aspx.If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution

recognized by the U.S. Department of Education in order for it to be

credited towards qualifications. Therefore, provide only the

attendance and/or degrees from schools accredited by accrediting

institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this

vacancy announcement may result in an ineligible rating or may

affect the overall rating.- BenefitsA career with the U.S. Government provides employees with a

comprehensive benefits package. As a federal employee, you and your

family will have access to a range of benefits that are designed to

make your federal career very rewarding. Learn more about federal

benefits.Review our benefitsEligibility for benefits depends on the type of position you hold

and whether your position is full-time, part-time, or intermittent.

Contact the hiring agency for more information on the specific

benefits offered.- How to ApplyAll applicants are encouraged to apply online. To apply for this

position, you must complete the questionnaire and submit the

documentation specified in the Required Documents section below. The

complete application package must be submitted by 11:59 PM (ET) on

06/14/2019 to receive consideration. To preview the questionnaire

click https://apply.usastaffing.gov/ViewQuestionnaire/10512287.

To begin, click Apply Online to create a USA JOBS account or

log in to your existing account. Follow the prompts to select

your USA JOBS resume and/or other supporting documents and

complete the occupational questionnaire.

Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and

appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS

account, https://my.usajobs.gov/Account/Login, select the

Application Status link and then select the more information link

for this position. The Application page will display the status of

your application, the documentation received and processed, and any

correspondence the agency has sent related to this application. Your

uploaded documents may take several hours to clear the virus scan

process. To return to an incomplete application, log into your USA

JOBS account and click Update Application in the vacancy

announcement. You must re-select your resume and/or other documents

from your USA JOBS account or your application will be incomplete.NOTE: Participation in the seasonal influenza program is a

condition of employment and a requirement for all Department of

Veterans Affairs Health Care Personnel (HCP). HCP are individuals

who, during the influenza season, work in VHA locations where

patients receive care or who come into contact with VA patients as

part of their duties. VHA locations include, but are not limited to,

VA hospitals and associated clinics, community living centers

(CLCs), community-based outpatient clinics (CBOCs), domiciliary

units, Vet centers and VA-leased facilities. HCP include all VA

licensed and unlicensed, clinical and administrative, paid and

unpaid, full- and part-time employees, intermittent employees, fee

basis employees, VA contractors, students, researchers, volunteers,

and trainees who work at these facilities. HCP that are unable to

receive or otherwise decline a flu shot will be expected to wear a

face mask throughout the influenza season.Agency contact informationMandy [email protected] VA Medical Center

2360 East Pershing Boulevard

Cheyenne, WY 82001

USLearn more about this agencyNext stepsOnce your online application is submitted you will receive a

confirmation notification by email. After we receive application

packages (including all required documents) and the vacancy

announcement closes, we will review applications to ensure

qualification and eligibility requirements are met. After the review

is complete, a referral certificate(s) is issued and applicants will

be notified of their status by email. Referred applicants will be

notified as such and may be contacted directly by the hiring office

for an interview. All referred applicants receive a final

notification once a selection decision has been made.You may check the status of your application at any time by logging

into your USA Jobs account and clicking on Applications. Information

regarding your application status can be found in the USAJobs Help

Center.- Fair & TransparentThe Federal hiring process is setup to be fair and transparent.

Please read the following guidance.Equal Employment Opportunity PolicyThe United States Government does not discriminate in employment on

the basis of race, color, religion, sex (including pregnancy and

gender identity), national origin, political affiliation, sexual

orientation, marital status, disability, genetic information, age,

membership in an employee organization, retaliation, parental

status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job

applicants

Reasonable Accommodation PolicyFederal agencies must provide reasonable accommodation to applicants

with disabilities where appropriate. Applicants requiring reasonable

accommodation for any part of the application process should follow

the instructions in the job opportunity announcement. For any part

of the remaining hiring process, applicants should contact the

hiring agency directly. Determinations on requests for reasonable

accommodation will be made on a case-by-case basis.A reasonable accommodation is any change to a job, the work

environment, or the way things are usually done that enables an

individual with a disability to apply for a job, perform job duties

or receive equal access to job benefits.Under the Rehabilitation Act of 1973, federal agencies must provide

reasonable accommodations when:

An applicant with a disability needs an accommodation to have an

equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform

the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive

equal access to benefits, such as details, training, and

office-sponsored events.

You can request a reasonable accommodation at any time during the

application or hiring process or while on the job. Requests are

considered on a case-by-case basis.Learn more about disability employment and reasonable accommodations

or how to contact an agency.Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to

apply, visit www.usajobs.gov/GetJob/ViewDetails/534811700. Only resumes

submitted according to the instructions on the job announcement listed

at www.usajobs.gov will be considered.