Patient Service Representative St

JOB REQUIREMENTS: This position will work 32 hrs per week Patient

Service Representative Come work where we specialize in you! We have

nearly 2,000 reasons for you to consider a career with Prevea

Health-they're our employees. We're an organization that values

kindness, responsibility, inclusivity, wellness and inspiration. At

Prevea, we provide continuous education, training and support so every

member of the team contributes to our success. Together we are the best

place to get care and the best place to give care. Job Summary The

Patient Service Representative (PSR) role at Prevea Health is

responsible for welcoming, registering, and scheduling patients and/or

visitors in a friendly and positive manner. This position acts as a

liaison between patients and medical staff. The Patient Service

Representative (PSR) is responsible for creating a positive first

impression for anyone who uses Prevea Health services, whether over the

phone, in person, or through MyPrevea. What you will do Coordinate

communication between patients, family members, medical staff,

providers, and administrative staff via phone, in person, or through

MyPrevea. Obtain and confirm accurate demographic and insurance

coverage information. Route medical inquiries, complaints & messages

to appropriate parties. Assist patients and callers with financial

inquiries, including policies, insurance, payments, and other financial

needs. Collect required payments, including co-payments, outstanding

balances, and payments due at the time of service. Complete necessary

account, referral, and claim edit workflows and maintenance in assigned

work queues Schedule and confirm patient appointments. Provide

accurate daily batch and/or deposits to appropriate staff for

processing. Education Qualifications High School Diploma and/or GED

Required Experience Qualifications 1-3 years Experience in customer

service, insurance and/or healthcare setting Preferred Skills and

Abilities Display proficient telephone and computer skills with clear

and professional speaking abilities. Able to provide exceptional

customer service by assessing patient needs, meeting quality standards,

and evaluating satisfaction. Capable of being empathetic and

responsive to patient's needs by actively listening, asking appropriate

questions, and continually looking for ways to provide assistance.

Able to efficiently multi-task and adapt to fast-paced environments with

frequently changing protocols and processes. Capable of effectively

and positively interacting with staff members throughout the company.

Promote teamwork and provide a supportive environment throughout the

organization. Display grammar, spelling, and punctuation knowledge to

type patient information and take appropriate messages accurately.

Able to work independently For full info follow application link.

Prevea is an Equal Employment Opportunity/Affirmative Action employer

APPLICATION INSTRUCTIONS: Apply Online:

ipc.us/t/AB1B0262859F4792