Job Details

ID #5176000
Estado Virginia Occidental
Ciudad Morgantown
Tipo de trabajo Contract
Salario USD TBD TBD
Fuente Beacon Hill Technologies
Showed 2020-10-25
Fecha 2020-10-25
Fecha tope 2020-12-23
Categoría Etcétera
Crear un currículum vítae

IT Site Support (Help Desk and Desktop)

Virginia Occidental, Morgantown, 26534 Morgantown USA

Vacancy caducado!

IT Site Support (Help Desk and Desktop)

Responsible for the day to day performance and operation of both PC hardware and software.

3+ years of experience in a Help Desk environment with good communication skills, end user experience, ticketing experience, self-motivation.

On-site support team with local users in Morgantown, WV and remote users across the US.

TECHNICAL REQUIREMENTS BS in IT or related field, or equivalent experience

  • General knowledge of Windows 10, Office 365, Active Directory, OneDrive, Intune.
  • Conceptual knowledge of:
    • Data networks
    • IP telecommunications systems
    • Audio and Video conferencing.
  • Good communications skills, previous customer service experience preferred
  • Ability to prioritize and handle multiple tasks.
  • Ability to learn in-depth knowledge of the tools and processes required by the role.
  • Functions in complex environments with minimal direction.
  • Shares knowledge in area of expertise.
  • May serve as a technical subject matter expert.
  • Communicate system statues, provide quality documentation, and generate reports requested while adhering to company's standards and procedures
  • Attend daily/weekly meetings and interact regularly with management, clients and incumbents to consistently improving the environment
  • Self-motivated and works well independently under pressure as well in a group environment.
  • Demonstrate strong technical and troubleshooting skills (Networking, Platform and Application).
  • Project management skills and the ability to effectively manage multiple projects simultaneously in a high pace environment.

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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries on a contract, direct (permanent), contract-to-direct and project basis. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future

Vacancy caducado!

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