Vacancy caducado!
Northwest Center is adding an Embedded Retention Specialist to our team!
In this role, you will be a part of the delivery of inclusive solutions to help embed disability hiring into businesses across our clients organizations. You will be responsible for providing vocational support for people with disabilities through job coaching and ongoing skills development and assume the responsibility for developing and implementing appropriate personal services plans.
You should be comfortable working in multiple warehouse environments with varying temperatures. Many buildings have dock doors that open throughout shifts, this can cause the temperature to be high during the summer or cold during the winter depending on the location.
Click here to apply
Requirements:
Previous experience working with people with disabilities is preferred
Basic knowledge of MS Office Suite, advanced knowledge preferred
Valid WA State Drivers license and car insurance
Acceptable 5-year driving record
Own vehicle for transportation
The Role (but not limited to):
Providing exemplary customer service to all parties: including clients, management teams at each site, partner agencies, Case Resource Managers, Vocational Rehabilitation Counselors, etc.
Communicating and working closely with the team to ensure quality standards for all program-relevant paperwork
Monitoring final paperwork from staff to ensure quality
Updating and tracking monthly compliance for all responsible areas
Keeping accurate workload/scheduling records of time spent performing coordination of duties
Having the ability to proactively network and establish effective working relationships
Building strong external relationships and representing Northwest Center while in the community
Maintaining relationships with our existing and future mid to large-sized business partners to fulfill their hiring needs
Having the ability to manage customer expectations through a deep understanding of business operations
Developing and executing plans that address retention, development, assessment, and engagement of key talent
Building and maintaining a network of potential candidates through pro-active on-going relationship management with different employment vendors
Conducting in-depth interviews with potential candidates, demonstrating the ability to present qualified candidates to the hiring managers
Providing job coaching and retention services in a variety of locations including office and warehouse environments
Maintaining ongoing professional communication and following up with the clients Support Network which includes, but is not limited to: Division of Vocational Rehabilitation (DVR) Counselors and Community Rehab Provider (CRP) Employment Consultants, by providing status updates and following-up on any questions or concerns raised by a member of the Support Network as required by contract or as directed by the client
Completing all documentation as directed in a timely and professional manner
Developing and maintaining client paperwork in compliance with all organizational and HIPPA standards.
Possessing strong assessment skills for individuals
About Us:
We are a leader in advancing equal opportunities for children and adults with disabilities. Our services for children provide early intervention, inclusive early learning, and after-school programs. Our employment services include transition services, vocational training, job placement, and supported employment.
We provide outsourcing solutions that meet the manufacturing and service needs of small and medium-sized businesses, Fortune 500 companies, local government offices, and large federal agencies. Our portfolio of Social Enterprises employs people with and without disabilities working side-by-side to offer world-class service to our customers.
Enough About Us¦Lets talk about YOU!
You thrive working independently and always take initiative
Your communication style is clear and concise, both orally and in writing
Customer service orientation and commitment to ensuring customer satisfaction
You look forward to analyzing and evaluating situations and apply solutions when needed
You are a natural problem solver
You operate with patience and process the ability to work at a consistent, high-energy level, especially during periods of stress
You love to make presentations to groups and individuals
You are experienced with coaching/training individuals in job-related tasks and behaviors
You prefer a flexible workspace
Plan and effectively prioritize
Your motto is, its all about the details
You are a goal digger Setting and reaching your goals is a habit
You are open to work a flexible schedule when needed, even on a weekend at times
Physical requirements:
Ability to sit down for up to 8 hrs. per day
Ability to stand up for up to 8 hrs. per day
Ability to lift, push, and pull up to 10- 15 lbs. frequently and up to 50 lbs. on occasion
Frequent amount talking/hearing; both in person and over the telephone
Frequent use of keyboard
Ability to operate carts, dollies, hand trucks and other moving equipment to move large quantities of merchandise as required
At Northwest Center, we do not just accept diversity and inclusion we celebrate it, we support it, we live it and we flourish in it for the benefit of our employees, the community, and our clientele. It is our belief that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together. We are proud to be an equal opportunity workplace.
Vacancy caducado!