Vacancy caducado!
Job Description
MindPoint Group is seeking an experienced Virtual Desktop Engineer to create and maintain desktop images and deploy centralized VDI. The engineer will also support the design, deployment, configuration, and maintenance of the VDI infrastructure and provide technical support to internal and external federal government clients. The candidate will be responsible for the following:
- Provide subject matter expertise on the VDI solution
- Perform system administration and support duties on the existing VDI solution
- Accurately log/ticket, track, and resolve incidents
- Provide accurate, timely, and professional resolution on all supported incidents and issues
- Evaluate existing VDI solution and establish a technical design to upgrade solution
- Develop system administration documentation in support of accreditation requirements
- Provide a high level of professionalism and customer service
- Provide updates to management and project leadership of all ongoing critical issues
- Work closely with engineers, infrastructure, helpdesk, and computer operations to ensure that all problems are resolved quickly
- Other duties as assigned by management and the customer
Qualifications
- Minimum will have 6 years of general work experience in IT and 2 years supporting VDI solutions
- Active Top Secret clearance required and SCI eligible
- Bachelor’s Degree
- Citrix Certified Administration / VMware Certified Administrator certifications preferred
- Broad understanding of VDI Hosting and Delivery technologies
- Experience hardening the environment to facilitate security compliance
- Experience with interfacing and integrating with storage, networking, and server engineers
- Experience in sizing, selecting, and ordering appropriate hardware for solutions and in performing troubleshooting of hardware problems
Additional Information
- All your information will be kept confidential according to EEO guidelines
- Equal Opportunity Employer Veterans/Disabled
Vacancy caducado!