Job Details

ID #2978780
Estado Washington
Ciudad Olympic peninsula
Full-time
Salario USD TBD TBD
Fuente Washington
Showed 2019-12-05
Fecha 2019-12-04
Fecha tope 2020-02-02
Categoría Contabilidad/finanzas
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Loan Support I (Bremerton)

Washington, Olympic peninsula 00000 Olympic peninsula USA

Vacancy caducado!

Summary: The primary responsibility of the Loan Operations Support I position is for the accurate processing of all non-complex monetary transactions as well as maintenance requests, providing excellent customer service to both internal and external customers. General understanding of the VISA process. This position also requires being an active member and mentor of a highly evolved work team in the Loan Servicing Center.

Essential Functions:

Responsible for the accurate posting of all monetary transactions such as payment, advance and fee transactions for all non-complex types of loans.

Responsible for booking and paying off of residential real estate loans and may also assist in booking all other types of loans onto the core system.

Processes all types Loan Center Requests (LCSR) with emphasis on consumer and non-complex commercial loans (i.e. extensions, modifications, reversals, billing and payment schedule changes, rates and terms, etc.).

Responsible for reviewing and verifying LCSRs processed by others for completeness and accuracy.

Processes returned mail and address changes.

Maintains (log, label and archive) paid loan files.

Pull or print file information for branches or customers answer phones, order supplies, process payoff requests.

Processes loan file to perfect collateral utilizing the tickler for pending items. Assists in verifying booking information.

Prepares miscellaneous reports such as the weekly loan report.

Responsible for processing consumer paid loan files in accordance with bank guidelines.

Responsible for scanning loan documentation and other miscellaneous information.

Additional Responsibilities:

Performs other duties as assigned.

Complete all on-line compliance training courses as assigned.

Cross trained in all areas of the loan servicing department.

Required Education, Experience, and Skills:

High school diploma or GED required.

A minimum of one to three years of related work experience in a loan service or lending environment. Equivalent combinations of education and experience may be considered.

Advanced knowledge of loan documentation and legal documentation (including complex commercial and SBA loans).

Work experience requiring advanced knowledge of all systems related to loan documentation and booking.

Ability to recognize all entity types as they pertain to loan documentation requirements.

Basic working knowledge of lending systems.

Strong computer skills and knowledge, with experience using and providing technical support for Microsoft Office products, internet browsers, e-mail programs and general Internet features. Ability to create and maintain complex Excel spreadsheets and work with Adobe Acrobat and other software applications as needed.

Demonstrated experience in technical issue resolution.

Excellent technical writing and verbal (telephone) communication skills. Ability to communicate well, on the phone and in person, demonstrating courtesy, tact and patience.

Must be a team player with a positive attitude.

Excellent customer service skills.

Strong written and verbal communication skills.

Ability to effectively utilize computer technology.

Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, and ten-key calculator

Physical/Mental Requirements:

Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists.

Requires use of close and distance vision.

Ability to read, write, speak and understand English and effectively communicate with Bank clients.

Vacancy caducado!

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