Patient Navigator

The Patient Navigators perform case management supporting patient access to therapy in accordance with the program business rules. This position is responsible for guiding the patient and healthcare provider through the various process steps of their patient journey to therapy. These steps include relaying benefit information to both patient and healthcare providers, conducting patient welcome calls and follow up calls to assist patients, patient caregivers and healthcare providers, as well as assist with any prior authorizations or appeals to facilitate coverage and dispense of product in a timely manner.