Vacancy caducado!
SummaryClick on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as the Privatized Military Housing Resident Advocate for the Installation Vice Wing Commander .ResponsibilitiesActively advocates for military members and their families residing in Privatized Housing who are seeking solutions to complex housing-related issues, concerns and unresolved needsTracks and analyzes complex resident concerns to identify recurring issues and trends, to increase the efficiency and effectiveness of the resident advocacy program, and to evaluate the impact to the Installation Commander?s goals and future plansRepresents the Installation Wing Commander across a variety of installation and functional area organizations to include the Resident CouncilRequirementsConditions of EmploymentQualificationsIn order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience must include applying a wide range of federal, state, agency laws, ordinances, codes and local housing policies; analyzing data to prepare reports, evaluating privatized housing program and planning housing advocacy activities; identifying issues pertaining to privatized housing resident rights and resolving problems of housing facilities, advising resident members and their families of housing resources. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1.Knowledge of effective privatized housing principles, techniques and tools required to review, evaluate and make recommendations for resolving complex housing issues to include knowledge of how facility maintenance is coordinated, what constitutes a true facility maintenance emergency and timelines required for particular issues to be resolved.
Knowledge to apply qualitative and quantitative skills in resolution of issues and concerns identified by housing resident members and their dependents who lease privatized family housing.
3 .Knowledge of command organizational structure and its supporting elements and programs, missions, policies, goals and philosophies to include knowledge of process to assess tenant complaints regarding maintenance response times and adequate completion of maintenance requests that meet the installation goals.
Knowledge of process improvement techniques such as benchmarking, metric/statistical analysis and data analysis to project future trends. Skill to develop innovative and feasible solutions to complex issues in which the boundaries are broad and difficult to determine in advance.
Skill in applying analytical and evaluative methods and techniques to a broad range of functional areas related to privatized housing. Ability to accommodate and resolve diverse and often conflicting opinions to make responsive decisions and select a course of action in a fast paced environment. 6. Ability to communicate effectively, both orally and in writing. Ability to conduct briefings and workshops; ability to create effective marketing materials and to present information to senior leadership. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
EducationAdditional InformationCurrent or Former Federal Civilian Employees (Includes current Air Force employees): You are required to submit legible copy/copies of your last or most recent SF-50, Notification of Personnel Action, (block 24 must be a "1" or "2" AND block 34 must be a"1"). Additionally, if you are applying for a higher grade (GS) and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old) Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location. Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information. 120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur. Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected at the full performance level and placed at the full performance level. Direct Deposit: All federal employees are required to have direct deposit. If you have questions regarding this announcement and have hearing or speech difficulties click here.
Vacancy caducado!