Position Objective: Perform complex day-to-day administrative and litigation support activities in support of customer’s Claims Division. Individual(s) must be able to work independently, receiving a minimum of detailed guidance, to complete tasks that include, but are not limited to, work that settles general claims by or against individuals and businesses, as well as requests for waiver of indebtedness applications of Department civilian employees and uniformed military members. The Claims Division consists of a three-member board of attorneys, and currently four adjudicators for claims cases and waiver determinations, all of whom draft decisions. This Division considers appeals of claims for uniformed service member pay and allowances (including travel, transportation, retired pay, and survivor's benefits), and appeals of claims of transportation carriers for amounts deducted from them for loss or damage. Additionally, the Claims Division considers initial requests over a certain dollar threshold, and appeals of denials of waiver requests, by individuals who, due to equitable considerations, seek to retain sums of money erroneously paid to them for pay and allowances. Due to the appellate nature of the DOHA Claims Division's mission, individuals with claims or waiver applications must file them through the responsible paying office (usually, the Defense Finance and Accounting Service (DFAS)). The Claims Division contractors provide a detailed analysis of each and every claim case or waiver request presented for decision.
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