Vacancy caducado!
As one of the largest agencies in Vermont, Hickok & Boardman Insurance Group offers a combination of professionalism and knowledge that have been attracting our customers since 1821. Our focus is to provide outstanding service to our clients which is accomplished through our staff. We offer competitive salaries and a full benefits package to attract and retain quality personnel. ?Here when you need us!? is more than our tag line; it is the anthem we use in every community we serve. Each year our team members go out to community organizations with time and talent, generously volunteering. Some agencies we have worked with in the past include: Local Motion, Ronald McDonald House, Vermont Foodbank. We are also award-winning United Way supportersWe are currently looking to add our team with an exciting opportunity as the Business Insurance Account Associate, in cooperation with the Executive, Senior or Account Service Manager, is responsible for assisting new and renewal clients with service needs on accounts. Specific service responsibilities are assigned per guidelines, procedures, quality and service standards as stated by the agency. This is a 100% in house position.Essential Duties and Responsibilities:
Provide service and support to Account Service Managers and/or Client Advisors on existing accounts and assist them in their delivery of commitments to clients.
Provide in house customer service to clients as assigned and requested.
Assists renewal reviews and re-marketing as appropriate, to provide the client with the optimal solution in the coverage of their assets and the retention of the client. Prepares summaries of insurance for presentation to the client as directed by the ASM
Receive and review cancellations and act to save accounts as directed by the ASM or Client Advisor.
Maintains client accounts on agency automation system, documents conversations, properly attaches documents to Agency Management System, sends confirmations to insured clients and adheres to all other automation procedures that are, or become, established. Maintains follow-up and suspense system for outstanding orders and correspondence, follows-up on overdue and suspense items. Responds to carrier requests for additional information in a timely manner.
All of this is done in a manner to avoid potential E&O issues. Immediately notifies management of any potential E&O situation.
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management. Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience:
A college degree and previous experience in Business Insurance; however, appropriate experience may be substituted, required
Active Agent?s License, required
Minimum of three years of insurance experience in General Industry and/or Construction, required
Technology Skills:
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Other Qualifications:
Able to work independently and enjoy a high degree of interaction with team members
Self-motivated and driven
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
Demonstrates excellent time management and prioritization skills
Ability to maintain a professional demeanor and positive attitude
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure?s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Acrisure?s Human Resources Talent Department.
Vacancy caducado!