Job Details

ID #2634491
Estado Utah
Ciudad Saintgeorge
Full-time
Salario USD TBD TBD
Fuente TJX
Showed 2019-08-19
Fecha 2019-08-19
Fecha tope 2019-10-18
Categoría Etcétera
Crear un currículum vítae

Customer Experience Coor

Utah, Saintgeorge 00000 Saintgeorge USA

Vacancy caducado!

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Date:Aug 18, 2019Location:Saint George, UT, USCompany:TJX Companies, Inc.Maxx life!Explore career opportunities at TJ Maxx, where we strive to provide opportunities for growth, recognition and work-life balance. TJ Maxx delivers great value on ever-changing selections of brand name and designer fashion at prices generally 20%-60% below department and specialty store regular prices, on comparable merchandise, every day. With over 1,000 stores nationwide and an e-commerce business, it’s a great time to join the TJ Maxx team.Job Summary:Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.Responsibilities:

Role models exceptional customer service

Creates a positive internal and external customer experience

Promotes a culture of honesty and integrity; maintains confidentiality

Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates

Addresses customer concerns and issues promptly, ensuring a positive customer experience

Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates

Provides and accepts ongoing recognition and constructive feedback

Partners with Management on Associate training needs to increase effectiveness

Ensures adherence to all labor laws, policies, and procedures

Promotes credit and loyalty programs during customer interactions

Supports and participates in store shrink reduction goals and programs

Promotes safety awareness and supports maintenance of a risk-free environment

Performs other duties as assigned

Requirements:

Available to work flexible schedule to support business needs, including nights and weekends.

Strong understanding of merchandising techniques

Capable of handling multiple tasks at one time

Strong organizational skills with attention to detail

Ability to respond appropriately to changes in direction or unexpected situations

Team player, working effectively with peers and supervisors to accomplish tasks

Strong communication skills

Ability to train others

One year retail and 6 months of leadership experience.

You can also feel good knowing that TJ Maxx is part of The TJX Companies, Inc., a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense and T.K. Maxx.Discover Different. Apply today!In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Posting Notes: Saint George UT TJ Maxx Nearest Major Market:UtahJob Segment:Merchandising, Fashion Retail, Garment, Apparel, Fashion Merchandising, Retail, Fashion

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