Job Details

ID #2599393
Estado Texas
Ciudad San marcos
Full-time
Salario USD TBD TBD
Fuente Texas
Showed 2019-07-25
Fecha 2019-07-21
Fecha tope 2019-09-19
Categoría Alimentos/bebidas/hospitalidad
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Front Desk Agent (Kyle)

Texas, San marcos 00000 San marcos USA

Vacancy caducado!

Located in the beautiful Texas Hill Country, Kyles Sage Hill Inn is proudly the only Four Diamond hotel in Hays County and is the top-rated hotel in the entire Austin area on Trip Advisor. Our property offers amazing views, nature trails and wildlife, a luxury spa, a fine dining restaurant, all within a beautifully appointed environment for our guests.

Responsibilities:

- Perform all check-in and check-out tasks

- Manage online and phone reservations

- Inform customers about payment methods and verify their credit card data

- Register guests collecting necessary information (like contact details and exact dates of their stay)

- Welcome guests upon their arrival and assign rooms

- Take guest on tour of property at arrival

- Provide information about our hotel, available rooms, rates and amenities

- Respond to clients complaints in a timely and professional manner

- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs

- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

- Upsell additional facilities and services, when appropriate

Skills:

- Computer skills in our reservation software and Microsoft programs

- Available to work holidays

- Customer service skills

Vacancy caducado!

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