Vacancy caducado!
Job Description:Job Description:Three year EXPAT Banking Center Manager (BCM) leading a team(s) for one or more banking centers located in Japan. The BCM holds a critical local independent leadership role, ensuring all aspects of the banking center run operate in accordance with the Military Banking Overseas Division policy and procedures and the Department of Defense Overseas Military Banking ProgramPrimary Responsibilities
Lead the banking center team and direct operations, ensuring efficient and compliant processes
Responsible for managing security, financial and reputational risk while fulfilling the financial needs of our customers
Direct activities in support of business development, community involvement and Command relations within Community Bank’s budget
Responsibilities include all tasks and skills included in the Banking Center Operations Supervisor, Banking Center Service Coordinator and Banking Center Service Specialist job descriptions
Execute risk mitigation and service delivery strategy and evaluate key performance indicators to identify opportunities for improvement
Exercise overall responsibility for the proper level of banking center oversight
Controls are in place and practiced to ensure processes, procedures and supporting documentation are completed accurately and in a timely manner
Risk is minimized for each center
Foster a customer-centric environment where associates are accountable for delivering an exceptional customer experience and exceeding customer expectations
Ensure local Command officials understand the Bank’s mission and Overseas Military Banking Program and regularly meet to discuss relevant issues and service delivery
Personally invest in talent through recruiting, interviewing, hiring, training and developing associates
Drive associate performance through active/continuous coaching, continued education, performance plans
Required skills:
Business relevant associates’ degree (examples: business management, business administration, finance) Experience can be substituted for education on a two (2) years’ experience to one (1) year education, thus 4 years’ specialized experience with no associates’ degree.
A minimum five (5) years’ sales and/or customer service experience
A minimum of three years’ recent experience building, leading, managing and coaching a team
Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results and managing budgets to include FTE
Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
Proficiency in computer skills and professional programs (for example, Microsoft Office)
Availability to work extended hours as required to run the business
Travel required
Desired skills:
Business relevant Bachelor’s degree
Current Banking Center Manager experience strongly preferred
Experience in the following industries: consumer banking/financial services, mortgage, retail, hospitality or military.
Posting Date : 10/22/2019Location :San Antonio, TX, BANK OF AMERICA PLAZA, 300 CONVENT ST,
United States
Travel : Yes, 50% of the timeFull / Part-time : Full timeHours Per Week : 40Shift : 1st shiftAssistance for Applicants with DisabilitiesBank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .Diversity & InclusionAt Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Frequently Asked QuestionsNeed to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.
Vacancy caducado!