Vacancy caducado!
PreviousTech Support Specialist IINextRef No.: 19-02236Location:
Houston, Texase at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.For this Tech Support Specialist position, we need candidates who can hit the ground running in a customer facing environment!This role may be extended or transitioned to full time for the right candidate!Overview:
Deploy new computers to customers
Evaluate, refurbish, and redeploy computers
Troubleshoot user problems at the desktop
Independently resolve hardware break-fix issues, network connectivity, and application related questions for third party products
Coordinate with the appropriate subject matter experts to resolve concerns for proprietary applications
Assist Project Managers in the end-to-end process for destination moves and hardware / software upgrades
Includes client interviews, technology evaluations and recommendations, developing integration requirements, application configuration / distribution, UAT, on-site resource management, technical training, and Day One support
Qualifications:
Knowledge of PC hardware, software, and networking issues
Apple Fileware experience preferred
MS SCCM experience preferred
Experience working in a Higher Ed environment
Excellent customer service – tech(s) will be customer facing within all levels of the company
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell at http://www.excell.com/ ™ Supports Equal Employment Opportunity e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .
Vacancy caducado!