Staff Digital Support Engineer (Hybrid)

The Staff Digital Support Engineer drives the delivery of direct support to all internal / external customers utilizing Stryker’s cloud system environment. The incumbent will assist the Digital Support manager to design support processes that can scale to meet the needs of a quickly growing business. The Staff Digital Support Engineer will collaborate with Research and Development to define troubleshooting protocols and issue resolution sequences. Coordination of support amongst multiple vendors and internal teams to resolve complex system failure scenarios is a major component of this role. The Cloud Support team works together to take on technical challenges and provide a positive experience for our customers.