Job Details

ID #5211774
Estado Texas
Ciudad Austin
Tipo de trabajo Contract
Salario USD Depends on Experience Depends on Experience
Fuente Allied Consultants, Inc.
Showed 2020-10-26
Fecha 2020-10-22
Fecha tope 2020-12-20
Categoría Escritura/edición
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Technical Writer

Texas, Austin, 73301 Austin USA

Vacancy caducado!

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 27 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced

Technical Writer to be a key resource on a technical services team.Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matching 401(k) plan and a cafeteria plan. Candidates selected for interview will be required to undergo criminal background checks and may be required to complete a drug screen in accordance with Federal and State Law. Offers of Employment are contingent on a successful background check Allied Consultants is an equal opportunities employer.ResponsibilitiesThe Technical Writer 2 develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user’s view of applications and /or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.Develop, enhance, and maintain user documentation for multiple applications including documentation required for the operations provider. Develop on-line source documentation as appropriate. Maintain documentation libraries and subscription lists. Identify, create, revise, and maintain documentation and templates. Ensure appropriate control access/use of documentation materials. Maintain application and user documentation. Ensure messages and terminology is consistent across all written materials. Research and complete documentation service requests. Communicate accurate and useful status updates. Manage and report time spent on all work activities. Follow quality standards. Ability to work in a team environment. Strong communication skills; both written and spoken. Composes technical documents, manuals, bulletins, brochures, publications, training manuals, and special reports. Organizes and coordinates the composition of material and drafting of forms suitable for reproduction. Reviews and edits prepared material and illustrations. Develops and refines material for publication in journals and periodicals. Prepares informational material for release to the mass media. Works with agency staff in the development of formats, graphics, and the layout of publications. Assists agency staff in preparing and refining material for speeches and other public presentations. May research product design, capabilities, and compatibility ranges. May oversee the writing, editing, publishing, and distribution of specification documents. May review various resources and prepare analyses or summaries. May train others. Experience in technical writing, journalism, or communications work. Knowledge of the techniques and methods of planning, organizing, and writing various types of materials; of research methodology; and of departmental policies, procedures, and regulations. Skill in the use of office equipment. Ability to conduct research; to compose, review, illustrate, and edit technical documents, materials, and reports; to communicate effectively; and to train others.Has knowledge/experience implementing and testing EIR Accessibility technical requirements for all assigned deliverables.Qualifications

Minimum Qualifications:

Years

Skills/Experience 7Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. 7IT professional with experience in writing content for dissemination to technical and non- technical users. 7Experience translating technical jargon into non-technical content, developing technical documentation, writing user manuals and training documentation. 7 Excellent customer interaction and communication skills. 5+Provides project teams and users with documentation based on industry best practices to improve understanding of technical changes. 3Contributes to an inclusive environment that values differences by building and maintaining collaborative relationships with team members, peers, and ITD leaders. Actively embodies ITD values and behaviors including accountability, ethics, and best-in-class customer service. Contributes to a culture of trust and transparency by sharing information broadly, openly, and deliberately 3Supports the vision for Engagement, Culture, and Communications. Works closely with team members and management to implement and support effective solutions for change management. Maintains currency with technology, standards, and best practices. Supports process improvement efforts within the team and across ITD.

Preferred Qualifications:

Years

Skills/Experience 4 Bachelor's degree in a relevant field such as information technology, organizational development, communications, business administration, etc., or equivalent combination of education, training, and experience. 2 Previous experience with a government agency.

Other Special Requirements:Please provide three (3) writing samples along with the resume. Writing samples should cover the following categories:
  • Project management milestone update
  • Technical topic written to a non-technical audience
  • Internal notification regarding a technical outage
  • Vacancy caducado!

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