Collections Specialist

Description A growing company is seeking a Credit and Collections Representative to join our dynamic team. In this role, you will support the credit department by processing incoming credit applications and managing customer inquiries. If you are detail-oriented, organized, and have a strong background in credit and collections, we encourage you to apply! Key Responsibilities: Review incoming credit applications for accuracy and completeness, and create files using various reports and websites. Establish credit lines through an auto-approval process or refer accounts for further review. Manage a high volume of customer and branch inquiries via a shared email inbox. Release credit holds and process timely refund requests. Perform data entry, maintain customer master databases, and archive credit application documents. Update account status and collection efforts for accurate reporting. Assist with reporting and participate in occasional special projects. Perform additional duties as assigned. Requirements Qualifications: 1+ years of experience in credit or collections. Proficiency in Microsoft Office Suite. Strong familiarity with credit extension. Excellent oral and written communication skills. Ability to multitask, stay organized, and manage high volumes of inquiries. High level of confidentiality in handling sensitive data. Preferred: SAP and BillTrust experience, detail oriented office experience, Lien and Bond law knowledge, and bilingual skills.