Vacancy caducado!
Job Summary:
The Sales/Events Coordinator is responsible for preparing for all resort events to include documentation and coordination with property departments and clients to ensure consistent, high-level service throughout pre-event, event, and post-event phases.
Supervisory Responsibilities:
None.
Duties/Responsibilities:
Evaluates event inquiries via email, phone, or in-person to gather initial scope and specifications of events, including size, dates, and facilities desired.
Conducts venue walk-thru with potential clients to evaluate their event needs.
Reserves necessary facilities and equipment, which may include hospitality suites, audio/visual equipment, furnishings, dining facilities, exhibit space, meeting and hotel rooms, and other items per the client’s needs.
Anticipates the needs of the clients through inquiry qualifications with the ability to make applicable suggestions to enhance their event experience.
Builds strong internal cross-organizational relationships and communications
Provides cost estimates and prepares contracts for the clients.
Provides on-site support during events as needed to provide services or resolve problems.
Manages the conference rooms and event venues to ensure their readiness for each event.
Collaborates with the Catering Manager and other appropriate staff to plan for meals.
Proactively identifies operational challenges associated with events/inquiries and works with other departments to solve these challenges and/or develop alternative solutions.
Implement accommodation packages & markups to create department revenue stream while integrating current trends, designs, and venue upgrades.
Ensures billing accuracy to clients.
Uses the PMS to manage and balance client accounts.
Researches and suggests options for excursions and sightseeing opportunities.
Performs other related duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal communication skills.
Proficient in Microsoft Office Suite (excel, word, publisher) or related software.
Excellent organizational and problem-solving skills.
Able to work independently and as a team.
Ability to multitask.
Ability to respond to issues and clients with a calm, courteous, and helpful manner and attitude.
Education and Experience:
High School diploma, Associates degree preferred; Administrative training, including typing, filing, and telephone skills One to two years of office experience with organizational and communication skills. Have a good working knowledge of Microsoft Office applications, especially Word, Excel, PowerPoint, and Outlook.
Vacancy caducado!