Job Details

ID #2138746
Estado Territorios
Ciudad Puerto rico
Full-time
Salario USD TBD TBD
Fuente Territorios
Showed 2019-04-23
Fecha 2019-04-17
Fecha tope 2019-06-16
Categoría Software/QA/DBA/etc
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DevOps Engineer (San Juan)

Territorios, Puerto rico 00000 Puerto rico USA

Vacancy caducado!

Operations Engineer / DevOps

Our client, an innovative facial recognition technology and mobile app-development firm is looking for a DevOps Engineer to join their TechOps team in San Juan, PR. Their TechOps team is their central defense against large­scale incidents as well as driving operational excellence across all of our products. Were looking for engineers who have owned or participated in operational and incident management for at least one system on the AWS platform. You should have a passion for working with new technologies and are not afraid to exercise your creativity in pushing the boundaries of existing technologies. TechOps engineers are encouraged to build solutions to problems while sharing the benefit of those solutions with other teams. This is an excellent opportunity to join one a world­class team of engineers, and work with some of the best and brightest while also developing your skills and career within one of the most dynamic, innovative and progressive technology companies anywhere.

Responsibilities

— Provide critical support, incident response, and management to internal customers across all of levels of management of communications and coordination of service owners via conference calls

— Be a technology evangelist and use your deep knowledge to solve business problems

— Reduce mean time to resolution for all incident types

— Update and/or build world­class listening systems

— Participate in Agile sprints to evolve business processes and technologies

— Get there first; be the first to detect and diagnose high­severity service­impacting events

— Identify and troubleshoot recurring platform issues and engage service owners to assist with resolution

— Automate tasks through creation and maintenance of scripts and tools

— Respond to and complete customer requests within SLA via a trouble ticketing system

— Take part in a follow the sun rotation split between Los Angeles, Puerto Rico and Manchester sites, including weekends and holidays

— Create and review documentation, design new standard operating procedures

— Mentor peers in your areas of technical and operational strength

— Participate in the interviewing process

Primary Qualifications Basic Qualifications Required

— Excellent English language written and verbal communication skills to facilitate efficient and effective interaction with peers and customers

— Confidence to initiate, drive, and manage company­wide conference calls

— Effective organizational skills to maintain a consistently high standard of operations in a busy environment

— Knowledge of the Linux operating system and a good understanding of networking concepts

— Familiarity with AWS

— Excellent troubleshooting skills and a commitment to documenting findings

Highly desirable

— Development/scripting skills in at least one interpreted language (e.g. Node/Python) as well as shell. Working knowledge of a compiled language is a plus

— Familiarity with HashiCorp tools, specifically Terraform & Vault.

— Understanding of routing protocols to help facilitate troubleshooting and remediation of networking issues

— Experience in Agile/Scrum or related collaborative workflow

Other Qualifications Preferred Qualifications

— Experience driving collaborative projects from conception to delivery

— The ability to maintain a high level of alertness and attention to detail for extended periods

— Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

— Effective prioritization and time management

Vacancy caducado!

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