Vacancy caducado!
JOB TITLE:Instructional DesignerREPORTS TO:Manager Instructional DesignEDUCATION:4 year degree or equivalent work experienceOVERVIEW:Asurion is a global leader in technology protection and support solutions. From lost, stolen, and damaged wireless handsets to malfunctioning computers, gaming systems, and more, Asurion provides worldwide best-in-class premier support, service, repair, replacement, and delivery. This position resides in the Customer Solutions team focused on any customer facing solution from processing claims to technical support.The Instructional Design position is responsible for consulting with internal stakeholders to create learning solutions, managing and creating instructional design training materials, collaborating with partners and across the enterprise, and designing and developing learning solutions.DUTIES & RESPONSIBILITIES:
Design and develop training course material using instructional design techniques in conjunction with adult learning theory
Build assessments to support and analyze learning effectiveness
Design training and job aids for instructor-led and online delivery
Develop learning objectives to include audience, behavior, conditions, and standards
Design and create a variety of materials, and apply fundamental research skills to instructional design projects
Assess the current state of training content across Asurion’s accounts and drive improvements, creativity, and innovation in the way training content is displayed and distributed
Develop and implement multiple Learning Projects, Learning Games, Distance Learning Training, Motion Graphics, Computer-Based Learnings
EXPERIENCE:
Exceptional written and oral communication skills
Experience with the creative use of instructional design technologies
Expertise in adult learning and all aspects of instructional design for various formats, including instructor-led, eLearning, mobile, and various types of performance support
Superior organizational, communication, and project management skills with the ability to meet tight deadlines, manage heavy workloads and prioritize tasks
Experience using Instructional Design software such as Storyline and Captivate
DESIRED QUALIFICATIONS:
Bachelor’s Degree OR equivalent combination of education and experience
Hands-on experience with mobile devices, tablets, computers, digital cameras, televisions, home audio, and/or appliances preferred
Understanding of next generation technologies related to cloud, mobile, social, or big data
Experience with administrative duties including submitting IT tickets and managing data
2 years’ experience applying instructional design and adult learning methodologies to development and implementation of web-based training and other instructional materials
Alternatively, 2 years’ experience in a related creative professional field (web development, graphic design, animation, videography)
#LI-AF1Job: Customer Solutions - Professional / ExemptOrganization: Customer Solutions SupportTitle: Instructional DesignerLocation: TN-Nashville - One Century PlaceRequisition ID: CUS21831
Vacancy caducado!