Client Service Coordinator

BluePearl’s Nashville location is hiring exceptional Part-Time Client Service Coordinators. This position will be Saturdays and Sundays, 1st shift. If your passion is working with people and pets, this is the opportunity for you!We’re looking to expand our customer service team by adding people who can provide compassionate, friendly and efficient customer service to our clients and referring veterinarians. Our Client Service Coordinator team is one of the most well-known and complimented teams in our hospital. They are our first point of contact with our clients and we depend on our CSC team to make a positive first impression of our hospital and team.We need smiling faces, positive attitudes, efficient and compassionate people to round out our customer service team and work alongside our medical staff. We look forward to having you join our amazing team of professionals!As a Client Services Coordinator:

You will greet and make friendly eye contact every time our hospital entry door opens to offer individual a warm and professional acknowledgement.

You are always offering a friendly smile, strong eye contact and an approachable demeanor.

You are a compassionate listener.

You speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand.

You will assess immediately upon arrival each client’s rare need, as well as the pet’s general condition.

You will determine whether an emergency arrival is a “stat” versus “standard” emergency.

You will respond to non-patient calls or visitors and connect them to the appropriate team member.

You are responsible for confirming all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment.

You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.

You serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process.

BluePearl is the next step in your career.BluePearl Veterinary Partners grew from the dreams of numerous veterinarians who believed pets should have access to high quality, groundbreaking healthcare.We are seeking hospital support with the same philosophy who are looking to grow their career in an exciting environment with a family atmosphere.Interested in becoming a Vet Tech? At BluePearl, the continued education of our techs is paramount. Not only do our techs get to work in state of the art facilities with the best veterinary teams in the nation, but they also have access 90% paid scholarships with Penn Foster and CE allowances. We also go even further to hold monthly CE meetings, associate feedback sessions, and opportunities for mentorship and cross-training.We offer health, dental, vision, life, and pet insurance packages, competitive compensation, 401k with match, referral bonuses, flexible work hours, PTO, annual scrub allowance, opportunity to bring your dog to work, additional training, and unlimited growth potential.Like us on Facebook to learn more about BluePearl events and career opportunities./BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace./www.bluepearljobs.comJob: Hospital SupportTitle: Client Service CoordinatorLocation: Tennessee-Nashville-150077 Nashville TnRequisition ID: 150008M9