Job Details

ID #4039822
Estado Tennessee
Ciudad Knoxville
Full-time
Salario USD TBD TBD
Fuente Tennessee
Showed 2020-06-01
Fecha 2020-05-30
Fecha tope 2020-07-29
Categoría Apoyo técnico
Crear un currículum vítae

JTV Customer Care At-Home Sales Agent - Knox/Surrounding Areas (Knoxville)

Tennessee, Knoxville 00000 Knoxville USA

Vacancy caducado!

Are you seeking a position that allows you to work from the comfort and safety of your own home during these unprecedented times? Apply today for our At-Home Customer Care Agent position here at Jewelry Television (JTV) and make this your new reality!

To apply please use the following link:https://chp.tbe.taleo.net/chp03/ats/careers/v2/viewRequisition?org=JEWETELE&cws=37&rid=275

If you live in either Knox County, or its surrounding counties in Tennessee, and are looking for a full-time position that will allow you to work from home from the comfort of your own home, then you're in the right place! Jewelry Television is currently seeking applicants for our 1st Shift Customer Care At-Home Sales Agent teams. No previous phone experience is required. If you’re interested in joining a great company and working with exceptional team members, we want to hear from you!

The following full-time Customer Care At-Home Sales Agent shifts are currently available:

8:00 am – 4:30 pm (Shift Days Vary But Weekend Availability is Required)

As a Jewelry Television Customer Care At-Home Sales Agent your centric focus would be directly dedicated to delivering exceptional customer service to each of our highly valued customers. With world-class customer engagement in areas of customer sales assistance and customer support resolution, Jewelry Television’s Customer Care At-Home Sales Agents are continually striving to build strong, long lasting customer relationships by continually enhancing the Jewelry Television customer experience.

Responsibilities:

Answers and responds to continuously incoming customer calls with a high degree of courtesy and professionalism

Represents JTV in a positive manner by exercising sound judgment and acting responsibly in the customer’s and the company’s best interest

Assists customers in purchasing items from a live television show

Recommends related items to be purchased - up-selling similar items to enhance the customer’s overall purchase

Creates new customer accounts and updates existing customer account information

Educates customers about multiple JTV products and services to include: methods of payment, shipping options, and return policies.

Requirements:

Friendly

Willing to provide outstanding customer service

Excellent telephone skills

Proficient computer, data entry, and online navigation skills

JTV provides all the necessary At-Home Customer Care agent computer/networking equipment

A high speed internet is service required

A quiet space from which to receive calls and assist customers

Must have weekend and holiday availability

Must be available for 8 days of on-site paid training (We Practice Social Distancing During All Training)

JTV Perks:

Bonus incentives for product up-selling

At-home working environment

Weekly Pay

JTV provides all the necessary At-Home Customer Care agent equipment

Outstanding employee benefit program with medical, dental and vision coverage available

401(k) matching contributions

Generous personal/vacation accrual policy

Great employee discount program through local vendors

Exceptional employee discount on JTV product

24-hour private Fitness Center for all JTV employees and their immediate family (Knoxville Campus)

On-site Medical Center (Knoxville Campus)

Our employee park features a Walking Trail, Frisbee Golf, Volleyball and MORE! (Knoxville Campus)

Overview:

Jewelry Television® (JTV) is one of the leading retailers of jewelry and gemstones in the United States. Privately-held with a proven 27-year history, JTV leverages an omni-digital strategy designed to elevate the customer experience through holistic, digitally-driven touch points, including broadcasting live programming 24 hours a day, seven days a week to 86 million U.S. households, an industry leading mobile optimized e-commerce platform, and a robust social media presence. As part of its commitment to the development and distribution of educational content and consumer satisfaction the company employs numerous Graduate Gemologists and Accredited Jewelry Professionals. The company’s website, JTV.com, is one of the largest jewelry e-commerce websites in the country according to Internet Retailer’s Top 500 list for 2015.

Vacancy caducado!

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