Job Details

ID #5231561
Estado South Carolina
Ciudad Myrtle beach
Tipo de trabajo Full-time
Salario USD Neg per exper Neg per exper
Fuente South Carolina
Showed 2020-10-27
Fecha 2020-10-26
Fecha tope 2020-12-25
Categoría Admin/oficina
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Customer Service Representative

South Carolina, Myrtle beach, 29572 Myrtle beach USA

Vacancy caducado!

Do you just want a job, or would you like a CAREER? Our Company is looking for an experienced, reliable, and professional customer service representative to work full time. Our Company has been in Myrtle Beach, and Ocean Isle Beach, NC for years. We are a family business, focused on residential service.

These are the tasks associated with this position:

Answer customer inbound telephone inquiries

Set appointments for field service personnel

Determine who to send to each address based on company prioritization rules

Keep customers informed about the status of their service call

Collect and record call recap information from service personnel

Perform telephone "happy calls" to customers following service calls

Professionally address and resolve issues with the occasional dissatisfied customer

Other office duties when call volume permits

As the first person new customers encounter, you will be on the front line of our effort to deliver excellent, prompt, professional service. You support our customers and field service personnel, and our management supports you in an upbeat, pro-growth environment.

Our company works from 24 hours, 7 days a week to ensure customer satisfaction.

Are you interested? Reply your resume, with salary requirements and references.

Vacancy caducado!

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