Job Details

ID #2339633
Estado South Carolina
Ciudad Greenville / upstate
Full-time
Salario USD TBD TBD
Fuente South Carolina
Showed 2019-05-23
Fecha 2019-05-23
Fecha tope 2019-07-22
Categoría Servicio al cliente
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Customer Service Representative (Greenville)

South Carolina, Greenville / upstate 00000 Greenville / upstate USA

Vacancy caducado!

PLEASE READ INSTRUCTIONS FOR APPLYING AT THE BOTTOM OF THE PAGE

Who we are

Corley Plumbing Air Electric continues to grow because we only hire the best, and our customers love us for it! Youve probably seen our trucks and our ads. What you dont know is what its like to be a part of a team like this. How much you feel appreciated when you dont cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that youre the only customer service representative theyll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow and opportunities to excel.

Why We Need You

Because we offer top of the line products and services, we need top of the line Customer Service Representatives who genuinely care about the customer and look at this opportunity as not just a job but a career.

The Big Task

You will promote customer satisfaction by converting incoming customer calls into booked service appointments.

Compensation:

$13.00 per hour PLUS POTENTIAL BONUS!

Key Sub Tasks

You will learn the call flow in order to sound professional and authentic when speaking with our customers.

Participate in training so that you grow and develop as a professional.

Maintain and update our customer database with complete and accurate information.

Maintain communication with dispatch and your manager.

Hours

Monday “ Friday 9am to 6pm

Work every 4th Saturday from 8:00 am - 4:00 pm

On Call “ One night per week and every 6th weekend (additional compensation of $150 for weekend that you are on call)

What We Offer

Medical Insurance health, dental, vision, life insurance, short-term and long-term disability.

Company Paid Vacation and Holiday

New technology and access to integrated software

401k Plan with a company match

A family. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. Youll come to love our company outings, and youll build life-long friendships at Corley Plumbing Air Electric

DIRECTIONS FOR APPLYING:

If you want to be part of something bigger than just a job “ make this career move and find exactly what youre looking for. You will work in a place where they will be appreciated by their team and their customers, and where their work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Corley Plumbing Air Electric here . When you're ready, please follow the directions below:

STEP 1: Apply online at www.corleypro.com/careers

STEP 2: Call this number and read the script below. Put your best voice forward, remember, youre the voice of our company. (864) 517-1266

STEP 3: After reading the script, please leave your name and telephone number at the end of the message.

"Thank you for calling Corley Plumbing Air Electric, this is , how can I help you?"

"I'm so sorry to hear that you've lost power to your oven, that must be very inconvenient."

"We can absolutely help you with that, our technicians will take good care of you."

When would you like us to come out?

Ok, Ms Smith, I have your appointment scheduled for this afternoon. Youre all set

The technician Im sending out is trained & certified and backed by a company thats been serving the upstate since 1986. You are in great hands!

He will come out with a fully stocked truck, ready to do the work. He will look at the scope of the work and give you all your options before he fixes it

"There is a charge of $39.50 for him to come out and do all of that We accept credit cards, check, or cash and just so we can let the technician know, how do you plan on taking care of our services today?

"Great, our electrician will be at your house this afternoon between 1-6. We will give you a call when the technician is on the way?"

"Thank you for choosing Corley and have a wonderful day

END SCRIPT

Vacancy caducado!

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