Job Details

ID #2442308
Estado South Carolina
Ciudad Greenville / upstate
Full-time
Salario USD TBD TBD
Fuente South Carolina
Showed 2019-06-19
Fecha 2019-06-13
Fecha tope 2019-08-12
Categoría Servicio al cliente
Crear un currículum vítae

Customer Service Manager - Telecommute

South Carolina, Greenville / upstate 00000 Greenville / upstate USA

Vacancy caducado!

Busy Long-Distance Moving Company Seeks: FULL TIME CUSTOMER SERVICE PROFESSIONAL

Thank You for Your Interest in A Position as A Pullman Worldwide Van Lines Customer Service Manager/ Administrative Assistant.

Immediate Opening For A Full Time Work From Home Position With Great Pay. 40-48 hours x week

Base Pay of $550 X Week Mar-Aug (Busy Season) $500 X Week Sept- Feb (Slow Season)

(Winters Months May Be Part Time).

At Pullman Reputation Is Everything and We Need A Candidate That Will Ensure Our Customers Are Happy with Our Service.

DUTIES:

Answer Incoming Calls and Route Them Accordingly

Making Outbound Calls to Dispatch, Cs Reps, Sales Reps and Foreman.Â

Manage Our Moving Calendar Software

Assist Owners with Various Administrative Projects

Handle Escalated Cs Issues and Negotiate Discounts with Customers to Ensure Satisfaction.

REQUIREMENTS:

Very Articulate “ This Is A Must

Professional Email correspondence

Nice Cheery Phone Voice

Experience in Handling Highly Stressed Customers

Advanced Computer Skills

Silent Home Office (No Sounds of Kids or Pets)

Reliable Computer

Great Internet

Ability to Interact with Management and Sales Staff on Virtual Office Video Conference

Ability to post ads, conduct interviews, train new hires

QUALITIES:

Loyalty to Team and Goals

Kind, Humble, Assertive Demeanor

Ability to Multi-Task and Prioritize Workflow

Self-Starter “ Treat This Position as The Owner Would

Patient, Thick-Skinned “ Not Easily Offended by Customers

Solution Oriented “ There Is Always A Solution

SCHEDULE:

Somewhat Flexible

Monday “ Friday Noon To 8PM EST

Saturday Noon To 6PM EST

COMPENSATION:

$550 X Week Mar-Aug (Busy Season)

$450 X Week Sept- Feb (Slow Season)

Call Me James 756 202 0010 or Leave Me A Message Explaining Why You Are My Best Fit for This Position

No Resumes Initially Please. A short conversation tells us more than education and experience.

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Vacancy caducado!

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