Vacancy caducado!
$14-$14.50/hr
Several Shifts Available during the timeframe of 7a-11p
Primary Responsibilities
Ensure a warm, caring and friendly client experience is provided in every interaction by incorporating Through the Eyes of the Customer behaviors and Customers First standards in all interactions.
Have an in-depth knowledge of ancillary and deposit products, a working knowledge of loan products and awareness of services offered by specialists.
Ensure all requests and complaints are addressed in a timely manner and the client is kept informed of progress and final resolution. Identify root causes of recurring issues.
Make qualified referrals based on proactive opportunity spotting that generate closed sales and referrals.
Process transactions accurately and efficiently, assess risks and is aware of potential fraud and other regulatory and compliance expectations. When potential losses do occur, is resourceful in the research and resolution.
Take ownership of transactions and make decisions within approval guidelines. All decisions outside of approval guidelines are referred to a more senior associate.
Accurately complete documentation for all accounts minimizing errors to reduce client impact.
Please submit your resume for consideration
Vacancy caducado!