Working closely with the Call Center Agents, Supervisors, Leads, Human Resources, and other team members, the Quality Assurance specialist provides routine inspections on candidate interactions to help identify and resolve workflow and customer service issues. Gather, and inspect data to detect areas of improvement on quality trends to satisfy the needs of customers through call centers staff to provide high-quality service.
<<Volver a la información del trabajoQuality and Training Coordinator
Rhode Island,
Rhode island
02901
Rhode island
USA
Job Details
ID | #51982651 |
Estado | Rhode Island |
Ciudad | Rhode island |
Full-time | |
Salario | USD TBD TBD |
Fuente | Assessment & Qualifications |
Fecha | 2024-06-26 |
Fecha tope | 2024-08-25 |
Categoría | Etcétera |