Vacancy caducado!
Description
We have a great opportunity for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Technician to accommodate field users in an ever-changing, active environment with a company in the Construction/Contractor field. We're looking for candidates with strong problem-solving skills and a passion for making effective change within an organization for this Help Desk Analyst position. This Help Desk Analyst role is based in the Pittsburgh, Pennsylvania area and is a long-term temporary-to-full-time opportunity.How you will make an impact- Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups- Offer IT support for operating systems, productivity software, and a variety of other applications used internally- Independently investigate and implement solutions to technical issues - Diagnose recurring technical issues and implement solutions to address the root of the problemsOur client is motivated to fill the seat quickly - so please apply online! Download our Robert Half Mobile App so that you can track this job & your status throughout the entire process, as well as, update your profile so you receive new jobs that match your skill set and preferences! For additional questions or full details of this opportunity or others, please reach out to Lead Recruiter, Debbie Kleve: Requirements - Prior experience with IT support ticketing systems- Solid understanding of Desktop Hardware- Well-founded grasp of Microsoft Office 365- Experience with customer service- Prior experience with Service Desk Tickets- Foundational knowledge in Comptia Network+- Experience with Comptia Security+- Practical knowledge of VPN Technologies- Proficiency in Comptia A+- Solid understanding of Trouble Tickets- Good understanding of Printer Hardware- Skills in Peripheral Devices- Comprehension of Peripheral Equipment- Experience with Basic Network Troubleshooting- Earlier work involving Printer Problems- General familiarity with VPNs (virtual private networks)- Hands-on experience with Superior Customer Service- Quality experience with Network Printers- Proven knowledge of Software Installation- Wide ranging experience with Printer Hardware- Foundational knowledge in Hardware Troubleshooting- Basic Network Troubleshooting experience- Previous experience working with Network Printers- Hardware & software installation experience- Solid understanding of Service Desk Tickets- Expertise in Ticketing System- Background in user administration and bug fixing in a client server environment- Familiarity with basic networking concepts- Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.Download our mobile app to take your job search on the go!Contact your local Robert Half Technology office ator visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Vacancy caducado!