Intensive Case Manager

Reference #: 2631484

Description

Job title

Case Manager /Intensive Case Manager

Reports to

Case Manager Supervisor

Position Summary

The case manager will determine resources needed to meet the individualized needs of the participant. The case manager will take all necessary actions in assuring the implementation of the service treatment plan including serving as an advocate for the participant to enable him/her to receive needed services; identification of program needs, service gaps and recommending strategies. A commitment to the RHD values should be demonstrated as job duties are performed.

Essential Duties and Functions

Team-Based Planning

Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective.

Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant.

Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources.

Direct Client Care

Provide community-based services to program participants focusing on education, connection with resources, community interaction and achievement of recovery plan goals.

Administrative Functions

Complete all assessments and documentation as required by RHD, funder, licensing/ accreditation entities.

Other duties as assigned

Essential Duties Addendum

On-Call after hours/weekend/holidays on a rotation basis as required by regulations

Linkage and Referral to Community Resources

Assessment and Goal Planning

Gaining Access to Services

Monitoring of Service Delivery

Crisis Planning and problem resolution

Informal Support Network Building

Following all Operational Procedures and funder/licensing body regulations

Assisting clients in attending community appointments as needed/determined by goal plan

Moving Clients into their residences (Crossroads PSH clients)

Meeting weekly productivity goals as set by the program

Timely completion and submission of all case notes and required paperwork

Other duties as assigned

Qualifications

Bachelor's Degree in Human Services or related field.

Intermediate computer skills

One year Case Management experience preferred

Two years' general work experience providing support to individuals in behavioral health, Addiction Recovery or IDD services preferred

Valid driver's license

Working conditions

Additional Special Working Conditions:

Working out in community within the service delivery area of the program. Required to drive program participants to appointments.

Requirements

Physical requirements

Lifting Requirements

Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.

Physical Requirements

Stand or Sit (stationary position)

Walk

Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)

Climb (stairs/ladders)

Talk/Hear (communicate, converse, convey, express/exchange information)

See (detect, identify, recognize, inspect, assess)

Pushing or Pulling

Repetitive Motion

Reaching (high or low)

Kneel, Stoop, Crouch or Crawl (position self, move)

Reporting Relationships

Direct Supervisor: Case Manager Supervisor