Vacancy caducado!
IT Service Desk SpecialistDate Posted: 10/21/2019Job Function: Customer ServiceCity: PortlandState/Province: OregonJob Number: JO-1910-8864Overview:ACS Professional Staffing is looking for an employee to work on-site with our client. The IT Service Desk Specialist position will communicate with internal IT clients over the phone and via email to provide quality first level computer help via phone and email.This position is located in Portland, Oregon.ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.Responsibilities:
Assist in incident/problem tracking and escalation and communication
Computer access request processing
IT service request routing and coordination for IT clients across
Requirements:
Thorough knowledge of the following:
Local area networks
Peripheral devices and software compatibilities
Excellent verbal and written communication skills
Demonstrated operating capability in PC programs, operating systems and network utilities.
Demonstrated attention to detail and a personal emphasis follow-up/follow-though are also required.
Previous Service Desk experience and/or certification in an ITIL (IT Infrastructure Library) driven IT environment is highly desired
Work sponsorship not available at this time.No third party candidates considered for this position.
Vacancy caducado!