Vacancy caducado!
East Cascade Security has an immediate opening for a Service/Install Coordinator. East Cascade Security (a Vyanet Operating Group, Inc. company) is a rapidly growing family-owned company that emphasizes small business values with large growth goals. We are dedicated to providing excellent customer service and the latest in award-winning security technology for Central Oregon. Promotion and growth opportunities are also available.
East Cascade Security offers a competitive compensation package including Medical, Dental, 401K, and Vision Benefits. Promotion and growth opportunities are available. We also have branches in California, Colorado, Arizona, and Hawaii.
RESPONSIBILITIES:
Provide our customers with excellent customer service.
Schedule appointments for repairs and system upgrades
Communicate any schedule changes or time constraints to customers
Dispatch service calls and assign service requests to appropriate technicians
Manage and assign Service Technicians daily workload
Prepare daily routing schedules for technicians
Create service tickets
Ensure adequate supplies/equipment provided for each service call
Answer incoming service related calls
Communicate technical information to non-technical audience
Other tasks and duties may be assigned as needed.
QUALIFICATIONS:
Minimum 2 years customer service or service dispatch experience
Proficiency in Microsoft Office, Excel, and Outlook
Ability to handle sensitive information with integrity and confidentiality.
Must pass criminal background check and drug screening.
Excellent customer service, communication, listening, and interpersonal skills.
Have you been looking to be a part of a great Bend company that supports its employees
with advancement training and opportunities for successful careers? APPLY NOW to join our team!
Vacancy caducado!