Vacancy caducado!
Hotel Front Desk Agent job summary
We're looking for a friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once. The ideal candidate will have previous customer service experience and will understand the importance of responding quickly to guests' needs and complaints. You'll be corresponding with guests through email, over the phone and in person. If you've worked in the hospitality industry before, we definitely want to talk to you. However, we're willing to train the right applicant. We're a 24/7/365 operation, so you'd need to be flexible with your availability and willing to work weekends.
Hotel Front Desk Clerk responsibilities
Answer the phone at the front desk to respond to current and prospective guests' needs
Book reservations for individuals, families and groups as required
Greet walk-in guests and guests with reservations when they arrive at the front desk
Refer guests to local amenities and venues
Communicate guests' requests and complaints to the appropriate department
Maintain a professional demeanor and appearance at all times
Hotel Front Desk Clerk qualifications and skills:
High school diploma/GED required
Customer service experience preferred
Excellent oral and written communication skills
Friendly phone manner a must
Willingness to work nights, weekends and holidays
Familiarity with the hospitality industry a plus
Ability to pass background check and drug screening
Willingness to maintain confidentiality
We're looking for committed individuals who truly enjoys hospitality!
APPLY IN PERSON AT QUALITY INN GLENPOOL
Vacancy caducado!