Inside Sales Representative

Purpose

Working independently, the Sales Representative is the primary point of contact for existing and

potential customers. Also responsible for establishing, growing and maintaining customer

relationships at the local level by providing seamless and consistent service to the customer. This

is primarily accomplished by making regular visits to existing customer job sites, and the offices of

former and potential customers.

Duties and Responsibilities

Makes regular visits to the job sites of existing customers.

Visits offices/job sites of former and potential customers making sure they understand

Maxim's capabilities and products.

Establishes, grows, and maintains customer relationships at the local level by providing

seamless and consistent service to the customer.

Conducts/coordinates office visits, site visits, and job planning meetings with Branch

Manager and/or RSMD

Prepares bids and gives technical advice on crane types and lift solutions.

Advises on availability of assets by timeframe and location.

Advises on crane lifting plans (3D lift planning)

Resolves disputes that pertain to customer related issues.

Functions as the primary liaison between the customer and Maxim Crane

Performs other duties as assigned or required.

Minimum Requirements

Education:

BA/BS (Business, Marketing, Finance, or related field) or equivalent combination of

education and experience.

Experience:

2+ years' prior experience in Sales

Skills/Knowledge:

Moderate level understanding of the regional market, clients, and competitors

Moderate level knowledge of MS Office and CRM software

Advanced level customer service skills

Advanced level written and verbal communication skills.

Advanced level analytical and problem-solving skills

Advanced level organizational skills and attention to detail

Other:

Current Driver's License and Maxim approved driving record must be maintained

Frequent local travel is required, occasional overnight travel may also be necessary

Must be able to read and comprehend complex instructions, short correspondence and memos and

the ability to write simple correspondence. Ability to effectively present information in one-on-one

and small group situations to other employees of the organization

Physical Demands:

The physical demands described herein are representative of those that must be met by an

employee to successfully perform the essential functions of this job. While performing the duties of

this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel;

crouch; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee must

occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include

close vision, color vision, peripheral vision and depth perception.

Work Environment:

The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of an outside sales job. Moderate physical effort

required; including sitting, standing, walking, using a keyboard, and a phone are regular actions

performed in this role. Occasional exposure to the elements may occur while visiting Maxim Depots

or customer job sites. Must be alert and aware while driving on company business.

Maxim is an equal opportunity employer and does not discriminate against employees or applicants

for employment based on their race, color