Automotive Service Manager

Want to work for an industry leader who is experiencing rapid growth & success? Are you interested in becoming a part of a growing company that will offer you stability and the opportunity for advancement? Would you love to have a better work life balance with Monday “ Friday work hours? ÂIf so, look no further!

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Join an industry leader in a career that rewards you for your efforts! ÂJD Byrider is the nations leading used car and finance company in America. For more than 25 years, we have uniquely offered quality cars and service to millions of car-buyers who need help getting financed. We match every customer with a vehicle that fits their personal needs, and we stand behind every car we sell.

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We are currently seeking an experienced Service Manager to join our team in the local area!

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Position Summary:

The Service Manager has the opportunity to help exceed customer expectations by providing a quality used vehicle while providing excellent customer service. The Automotive Service Manager will lead a professional, productive Automotive Service team who will meet company objectives and provide world class customer service.

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The key challenges facing the Service Manager include leading and motivating a team of Automotive Service professionals that are properly servicing customer vehicles and reconditioning the appropriate number of vehicles in a timely manner.

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Ongoing state-of-the-art on-line training, classroom training, mentor training and corporate office support will be available to help ensure success. ÂÂA world class Automotive Service software will also help in effective and efficient performance.

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Position Responsibilities:

Hire/train/develop top Automotive Service professionals

Achieve top level customerÂsatisfaction scores

Obtain the necessary policy budget

Achieve the 90 day policy/warranty budget

Obtain Automotive Technician productivity goals

Achieve the weekly & monthly vehicle reconditioning goals

Team with other location team members to meet the objectives of the operating plan

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Desired Skills:

Work Related Experience: 5+ years Automotive Management experience

Ability to work in a high volume, fast paced environment

Experience as an Automotive Service Manager, Assistant Automotive Service Manager, Lead Service Writer or Automotive Retail Manager is preferred

Strong customer focus including negotiation and de-escalation skills

Good business acumen

Leadership ability to include demonstrating ability to develop team members

Ability to learn and work with automotive software

Good automotive technical aptitude to work with Automotive Technicians

High degree of attention to detail

Ability to multi-task

Ability to work in a team environment

Positive Attitude

Must have a current valid drivers license

ASE certifications preferred

Formal Education: High School/GED preferred

Must meet all the requirements for insurability by JD Byriders auto insurance carrier

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Company Benefits:

Competitive Salary

Monthly bonus plan!

Medical, Dental and Vision Insurance

401(k) with a company match program

Paid Personal Time Off and Holidays

Company demonstrator vehicle program

Career growth opportunities