Information Systems Coordinator

Our OpportunityWe're hiring a Information Systems Coordinator to join our growing team!Who you AreOur ideal candidate is passionate about helping customers with their immediate and future technical needsTo ensure the smooth and effective operations of the Credit Unions information and operating systems, hardware, and software. To be the liaison for vendors and provide training and support to end users. Oversee the Credit Unions electronic services (transact; online banking, bill pay, mobile banking, etc.). Good credit is important to us as we are a financial institution.ResponsibilitiesAssist in the resolution of software problems and providing assistance and relevant information to maintenance personnel to enable timely repairs of all computer hardware.Provide informed, professional and accurate service, support and training to Firefighters Community Credit Union personnel.To train, or arrange for training, employees on software and hardware installation.Ensure all activities within the department are carried out within prescribed time frames and with zero unresolved errors and no errors resulting in a loss to Firefighters Community Credit Union.Identify opportunities to improve services to Firefighters Community Credit Union (and/or members) through use of new products and technologies.QualificationsExperience - Three years to five years of similar or related experience.Education - A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program.Interpersonal Skills - Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.Other Skills - PC hardware and software usage and troubleshooting required. Ability to communicate effectively and work cooperatively with user groups, professionals and non-technical users and good understanding of data processing control procedures. Ability to exercise good judgement and focus on detail. Needs to have a good understanding of database concepts and how applications tie into the databases. Excellent resource management, project planning, and communication skills.Physical Requirements - To be required to move frequently and regularly using wrists, hands, and/or fingers. Tospeak clearly, to hear and understand, visual acuity necessary to prepare or inspectdocuments, and although the position is primarily sedentary, should be able to exert up toAA/EOE