The BIOS Maintenance / Support Lead is responsible for leading the data maintenance and support initiatives for the BIOS transformation program, ensuring efficient and effective operations in alignment with the program's goals. This role works collaboratively with fellow BIOS Leads and the Transformation Program Lead to facilitate successful delivery of program objectives from a data support and maintenance perspective, while also identifying emerging needs and mitigating potential risks. The Lead is responsible for developing and managing team members for day-to-day support operations, defining the support and maintenance processes, continually working towards the highest level of service quality, and ensuring adherence to the program's budget and resource allocation.
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