Vacancy caducado!
Location: Winston-Salem, NC
Title: Automotive Service Advisor
- Do you have a passion for the automotive industry?
- Do you like helping people?
- Are you goal oriented?
- Do you like a fast-paced, challenging work environment?
- Would you like every weekend off to spend more time with your family and friends?
If your answer is yes, then maybe a career with Accu-Wrench Automotive is right for you!
Apply Now and take pride in where you work!
Position Summary:
As a Service Advisor with Accu-Wrench Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.
Our Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include but not limited to sales activities, customer satisfaction, revenue, profit margin, and other documented goals as assigned by team leadership.
Essential Duties and Responsibilities:
- Direct the smooth, orderly and organized operation of the store.
- Maintain a personal positive attitude and positive communications always.
- Develop customer estimates and work orders. Assign work orders to the technicians.
- Ensure target margins are achieved.
- Open and close store daily. Ensure technicians have the resources needed to do their job.
- Serve as the primary communications interface to the customers, before, during and after service.
- Greet every customer that enters our facility with enthusiasm and a smile, showing hospitality and the highest level of respect.
- Answer customer calls with enthusiasm and a smile in your voice.
- Present the best solution to properly repair our customer's vehicle in a way that is easy for them to understand.
- Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity.
- Act in a professional manner suitable as to represent a quality organization with which you are - employed, always and in every instance projecting the characteristics of honesty and integrity.
- Follow and enforce all company policies and procedures as outlined in the current Employee Handbook.
- Other duties as assigned.
Qualifications:
Education and/or Experience Preferences:
- Knowledge of automotive systems and repairs.
- Experience in automotive industry
- Proficiency in Windows-based computer software and automotive store applications. Training from an industry recognized service training program also preferred but not required.
Certificates, Licenses and Registration Preferences:
- Current driver's licenses.
- Driving record acceptable to our current insurance carrier.
Your dreams and goals are important to us! Let Accu-Wrench help you achieve them!
Positive fun motivated atmosphere
Accu-Wrench Automotive - accuwrench.com
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Text (336)287-6177
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Enjoy your day :)
Vacancy caducado!