Job Details

ID #5192757
Estado Carolina del Norte
Ciudad Raleigh / durham / CH
Tipo de trabajo Permanent
Salario USD TBD TBD
Fuente Robert Half
Showed 2020-10-25
Fecha 2020-10-24
Fecha tope 2020-12-22
Categoría Etcétera
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Help Desk Analyst

Carolina del Norte, Raleigh / durham / CH, 27612 Raleigh / durham / CH USA

Vacancy caducado!

Description

We are looking for a customer service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company

Requirements

Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate customer data and produce activity reportsWalk customers through problem solving processFollow up with customers, provide feedback and see problems through to resolutionUtilize excellent customer service skills and exceed customers' expectations

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.

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Contact your local Robert Half Technology office ator visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Vacancy caducado!

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