Job Details

ID #5227310
Estado Carolina del Norte
Ciudad Hickory / lenoir
Tipo de trabajo Full-time
Salario USD Salary Salary
Fuente Carolina del Norte
Showed 2020-10-26
Fecha 2020-10-25
Fecha tope 2020-12-24
Categoría Alimentos/bebidas/hospitalidad
Crear un currículum vítae

Fast Casual General Manager

Carolina del Norte, Hickory / lenoir, 28601 Hickory / lenoir USA

Vacancy caducado!

Summary of Position:

Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, team member retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Duties & Responsibilities:

Completely understands the Franchise Operations Manual and is responsible for ensuring all aspects of daily operations conform with franchise policies and standards

Develop and foster a work environment where all team members are free from harassment of any kind

Generates all required reports accurately and submits to the Franchisor on time

Acts as community ambassador, creating goodwill toward BurgerFi® brand

Performs and/or oversees regular inventory procedures, including ordering, taking physical inventories, controlling waste, etc.

Selects vendors not required by the franchisor and negotiates pricing for items not purchased through the franchisor

Implements strategies for improving cost controls

Implements and monitors a workplace safety program

Communicates regularly with the franchisor and other franchisees

Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times

Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards

Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of team members and creating a positive, productive working environment

Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures

Make employment and termination decisions

Fill in where needed to ensure guest service standards and efficient operations.

Continually strive to develop your staff in all areas of managerial and professional development

Supervise and participate in kitchen and dining are cleaning

Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner

Compile and balance cash receipts at the end of the day/shift

Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs

Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures

Oversee and ensure that restaurant policies on team member performance appraisals are followed and completed on a timely basis

Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met

Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures

Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, team members and guests

Resolve guest complaints regarding food service

Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns

Schedules and conducts periodic meetings with team members to discuss and/or correct problem areas or areas of concern

Qualifications:

Be at least 21 years of age.

Experience with drive-thru concepts required

Possess great communication skills

Have knowledge of service, food, and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.

Possess excellent basic math skills and have the ability to operate a cash register or POS system.

Be able to work in a standing position for long periods of time (up to 5 hours).

Be able to reach, bend, stoop, and frequently lift up to 50 pounds.

Must have the stamina to work 50 to 60 hours per week.

Vacancy caducado!

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