Vacancy caducado!
Primary Responsibilities:
· Accurately measure the dimensions and determine installation processes for windows and doors.
· Provide installation solutions that match customer expectations while meeting the necessary product installation requirements
· Confirm details of the sales contract to assure customer expectations are in alignment with product features, available options, and installation process
· Communicate feedback about jobs that will require change orders. Work with sales representatives to resolve change orders or questions in an efficient manner
· Determines installation labor duration and installation materials needed to successfully complete the job
· Completes and submits required job files that have been measured and need to be ordered.
· Communicates specific job instructions with installation crews. Providing notice of unique factors, the installation crew will need to be aware of with the job.
· Reviews any additional installation labor required and submits for approval to Production Manager
· Assisting installation crews on day of installation. This may include trouble shooting products or onsite support to assist in solving the problem.
· Provide service to customers experiencing issues with product. Determine the root cause of the issue and document plans to resolve issue for customer.
· Installation of doors and windows when necessary.
Qualifications and Skill Requirements:
· High School Degree
· Valid Driver’s license
· A minimum of 5 years’ work experience in the window and door industry.
· Customer service experience
· Strong written and verbal communication skills
· Able to lift, push/pull, and carry at least 50 lbs.
· Knowledge of applicable building codes and construction techniques
· Ability to work in a team environment
Vacancy caducado!