IT Analyst Programmer

CityRochesterStateMinnesotaTelecommuteYesDepartmentInformation TechnologyWhy Mayo ClinicThe Knowledge and Education Systems Support Section is seeking a Limited Tenure - Analyst Programmer to join an existing team of developers and analysts supporting Mayo's Sitecore Non-Clinical Systems (SNCS). Primary responsibilities include the development, configuration, documentation, testing, implementation, and maintenance of the SNCS platform. Desired technical skills for this role include: Content management systems like Sitecore or WordPress, .Net, C#, MVC, JavaScript, SASS, UI/UX, SEO. Knowledge of TFS, GIT, and Agile Methodologies (Scrum) will be advantageous.Position descriptionProvides IT support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff.Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer. Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment. Contributes to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic.Produces and maintains documentation such as systems requirements, designs, resource inventories and plans as requested. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support.QualificationsBachelor’s degree and training/experience in technical development; OR, Associate’s degree and 5 years’ professional experience in technical development.This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.Additional qualificationsKnowledge of system design principles, software development methodologies, and computer programming.Ability to take responsibility and accountability for own activities. Possesses ability to multi-task and prioritize issues appropriately. Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit. Evidence of strong communication and organizational skills.May interface with vendor support service groups or other external support teams to ensure proper escalationduring outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division's computing systems. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications.Exemption statusExemptCompensation DetailEducation, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $2,420 based on a full-time position.Benefits eligibleYesScheduleFull TimeHours / Pay periodFull TimeSchedule detailsMonday - Friday, 8:00 a.m. - 5:00 p.m. May be required to provide 24/7 on-call support.This is a limited tenure position that has been approved for the posted assignment duration. Limited Tenure (LT) means that if you are offered the position and accept it:

You will be categorized as a regular employee during the tenure, but employment will be terminated on the established end date.

You committed to stay in this position until the end of the tenure (on/about June 2021) before you become eligible to transfer to another position.

After the completion of the limited tenure assignment, it is your responsibility to secure another role within Mayo through the job vacancy process or employment will be ended upon the completion of the limited tenure assignment.

Limited Tenure classified staff are not eligible for internally posted IT jobs (or for work unit only posted); however may be eligible for other Limited Tenure IT (Information Technology) positions, or other IT positions posted externally or other Non-IT opportunities.

Weekend scheduleMay be required to provide 24/7 on-call support.Site descriptionPreference may be given to candidates who are based onsite in Rochester, MN. However, additional consideration may be given to candidates who may be based at another Mayo campus, understanding that there may then be more travel requirements to the headquarters in Rochester, MN. Additional telecommute flexible scheduling opportunities may be extended to successful performing incumbents.CategoryIT and EngineeringCareer profileInformation TechnologyJob posting number124137BRRecruiterKarissa WirtEqual opportunityAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.