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Esbriet Clinical Coordinator (CC) - NY Metro EcosystemNew York CityNew York,
United States of AmericaJob ID: 202004-110216Download PDFApply For This JobReturn to Search ResultsThe PositionEsbriet Clinical Coordinator (CC)The primary accountability of the CC is to partner with patients who have opted to elect CC education, to increase their knowledge and understanding of the assigned GNE brand(s); their benefits and use as these pertain to the relevant therapeutic area/disease state and approved indication(s). The CC provides patients, caregivers, and the community with information and resources to empower and encourage discussions with HCPs and active participation in health care decisions. The CC is available to provide support and education to patients and caregivers throughout prescription and treatment continuation. The CC is not the patient’s medical professional and must not be involved in care decisions or providing medical advice. The patient should always be referred to his/her provider for medical advice. The CC acts with the highest integrity, understanding compliance context, and good decision making, adhering to the relevant policy.Example Duties & Responsibilities
Educate patients, caregivers, IPF community-related groups (support groups, pulmonary rehab groups), and specialty pharmacies about (no specific patient information is to be shared with any of the above-mentioned parties, aside from the patients themselves):
Disease state
On-label product information
Provide adherence and persistence education and support
Patient education sessions will be 1:1interactions in a non-HCP office setting
Provide patient-level Genentech/Access Solutions reimbursement and access support services directly to the patient.
Collaborate with ecosystem partners, providing in-services to inform appropriate prescribers and staff on Genentech patient education service offerings per brand guidance/policy
Provide disease state or branded product education to prescribers or staff upon request.
Communicate financial support services offered by GNE Access Solutions
Communicate patient-specific access issues and trends to territory partners (no specific patient information is to be shared)
Attend and participate to support local advocacy events, including providing education (branded and unbranded) and access support services
Strategize with territory partners to determine educational opportunities and priorities for patients, prescribers, support staff, SPs, and advocacy organizations
Collaborate with internal partners to build and execute commercial territory management strategies
Key Competency Profile
Communication
Decision Making
Inspiring and Influencing
Teamwork and Collaboration
Technical and Business Expertise
Strategic Agility
Compliance with all Company and healthcare policies
You are a candidate with the following qualifications and experience
Strong organizational and time management skills
Strong collaboration skills to effectively partner with a diverse team
Ability to adapt to change and lead through ambiguity
Excellent presentation skills
Empathetic listening skills
Previous patient-facing commercial/clinical experience in the same therapeutic area is a plus (RN, BSN or RT, BSN required)
Previous 3-5 years of account management skills or patient education industry experience preferred
English fluency required, and Spanish fluency preferred
Our Operating PrinciplesI put the patient first, always.I am obsessed with meeting customer needs.I act on behalf of the whole company, not just my team.I am inclusive.I build a culture of trust.I have a growth mindset.I act with urgency.I am accountable.I radically simplify and prioritize for impact.I follow the science.I build our reputation.NOTE: This is a remote position requiring a flexible work schedule to include evenings and weekends. This position requires significant use of a company-provided vehicle to perform the essential duties and responsibilities of the role. As a result, Genentech, Inc. from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business.#LI-COMMCK1Who We AreA member of the Roche Group, Genentech has been at the forefront of the biotechnology industry
for more than 40 years, using human genetic information to develop novel medicines for serious and
life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious
illnesses. Please take this opportunity to learn about Genentech where we believe that our employees
are our most important asset & are dedicated to remaining a great place to work.The next step is yours. To apply today, click on the "Apply online" button.Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.Return to Search Results
Vacancy caducado!