Receptionist

ReceptionistNew York, New York, United States at https://cbre.referrals.selectminds.com/jobs/63131/other-jobs-matching/location-onlyNewAdministration/Operations at http://cbre.referrals.selectminds.com/landingpages/administrationoperations-619036366Requisition #3 hours agoPost DateHi, we're Host! As part of CBRE, the Host mission is to create and operate people-led, technology-enabled services that increase individual well-being, personal productivity and organizational effectiveness. Put simply: our goal is to help people work smarter and delight in doing it.JOB SUMMARYProvides administrative support to a department or office location. Provides support for reception and guest services, mail services, phone, meeting rooms and location services.ESSENTIAL DUTIES AND RESPONSIBILITIESDisplay professionalism and a sense of pride in all aspects of duties and responsibilities. Establishing a strong rapport in client relationships to gain trust.Advise customer on different methods of service items and be a knowledge expert.Utilize the voicemail procedures to review missed callsFollow the procedures for transferring phone callsAssist with employee badge activation for the siteProvide guest temp ID cards and maintain lists accordinglyProvide parking passes to employees as requiredFollow the Prime Card procedures for distribution to client employeesFollow the event board procedures for digital signageManage the information to provide for guest internet accessProvide guests and employees with umbrellas or umbrella sleeves for rainy daysEnsure scent aroma program is working as intended within the lobby spaceProvide all guests and employees with charging options if requiredStock and provide client branded Logo mints for guests and employees at the reception deskEvent process guidelines where applicable to site, see Event Coordinator for details on responsibilities & standardsEnsure they have the required PPE to perform any parts of their job dutiesFollow the site established evacuation proceduresParticipate and complete in monthly H&S trainings as assignedEnsure all items on daily building walk checklist are completed. Submit Works orders as neededEscort guests and employees to areas such as restrooms, conference rooms, kitchenettes for drinks, etc.Stock and provide client branded hand sanitizers for guests and employees at the reception deskStock and provide candies and chocolates for guests and employees at the reception deskProvide employees with GO pass stickers affixed to client badgesAssist employees with booking conference rooms as neededAssist guests and employees with concierge requests such as booking taxis, restaurant recommendations, etc.Performs other duties as assigned.SUPERVISORY RESPONSIBILITIESNo formal supervisory responsibilities in this position.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and EXPERIENCEHS Diploma or GED required.Prior Front Desk, Concierge, customer service or other hospitality experience preferred.CERTIFICATES and/or LICENSESNone.COMMUNICATION SKILLSAbility to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service orientation.FINANCIAL KNOWLEDGEAbility to calculate simple figures such as percentages.REASONING ABILITYAbility to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.OTHER SKILLS and ABILITIESIntermediate skills with Microsoft Office Suite. Ability to work flexible work schedules based on office needs.SCOPE OF RESPONSIBILITYDecisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.US Company ProfileAbout CBRE (NYSE: CBRE): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 90,000 professionals provide exceptional outcomes for clients in over approximately 480 offices worldwide. When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit cbre.us.