Job Details

ID #3294778
Estado New York
Ciudad New york city
Full-time
Salario USD TBD TBD
Fuente House of Blues
Showed 2020-01-28
Fecha 2020-01-28
Fecha tope 2020-03-28
Categoría Etcétera
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Box Office Manager - Irving Plaza

New York, New york city 00000 New york city USA

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Job Summary:Unity in Diversity Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.The Role:· The Box Office Manager is responsible for all aspects of ticket office operations and phone system administration.What You’ll Do: I. Supervise the Department· Assist and support box office staff in any of their job functions as needed· Maintain positive and creative team environment within the department· Facilitate open communication with the supervisors and staff· Facilitate proper inter-departmental communications and organization· Conduct staff evaluations (training, 90-day, annual). Set development and performance goals and monitor progress· complete and satisfactory on-going staff training· Ensure appropriate staffing levels. Recruit and hire staff and supervisors and uphold hiring/disciplinary/termination standards that adhere to all Live Nation Clubs & Theaters guidelines.II. Financial Performance· Responsible for financial settlement and accountable for all revenue collected from ticket sales and ancillary income· Conduct band settlement on shows with split point deals, or when deemed necessary by talent department· Complete and distribute accurate daily ticket counts· Responsible for scheduling and labor cost control· Balance and reconcile all seller cash drawers· Track all service charge and ancillary income· Organize department and financial information for presentation at weekly management meetings with Corporate Director of TicketingIII. Other Responsibilities· Create, modify and maintain inventory for all ticketed events in a computerized ticketing environment· Modify, maintain and update all customer database files· Maintain ticketing computer systems· Primary representative from Live Nation Clubs & Theaters in all venue interactions with Ticketmaster· Coordinate lunch and dinner restaurant reservations with operations as needed· Develop and maintain superior customer service both in-person and over the phones· Develop and maintain call center phone system, and keep current all phone menus and calendars of events· Support phones system for the administrative offices· Supervise brunch sales/reservations· Organize nightly will call tickets· Interact with artist, record label, management and band tour accountant· Ensure an accurate and timely flow of show, dinner, gospel brunch and general venue information both intra-departmentally, and to the general publicWhat You’ll Need:Required: · 2 Years of Box Office/Ticketing Management experience· High School Diploma· Flexible Schedule (days/nights, weekends, and holidays)· Tolerance of all cultures, music and art formsPreferred: · College Degree· Experience verifying and recognizing valid identification· Experience in a live music environmentPhysical Demands/Working Environment:· Working environment is fast-paced and often loud and stressful· Must be able to lift or move up to 75 lbs using proper lifting techniquesIf the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.About UsRecognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

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