Vacancy caducado!
IntroductionWe build phenomenal products that our customers rely on so it’s important they are running at their best. As a Systems Management Specialist, you will work with the latest software to keep moving business forward. Whether it’s our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.Your Role and ResponsibilitiesEmployee will be working for Open Source Software - supporting IBM’s largest clients and providing technical assistance, root cause for outages, diagnosing defects, helping with configuration issues and advising on upgrades.The role involves working with IBM clients through a combination of electronic interaction(Emails, Electronic Tickets) and via the telephone (Inbound/Outbound Calls).Every client call results in an opportunity to experience a new learning opportunity, the team maintains a lab environment that includes a number of architectures and virtualization environments as well as products like OpenShift and GlusterFS.IBM OSS support works with IBM’s largest clients providing technical and project guidance, diagnosing defects, helping with configuration issues and advising on upgrades for 3 major categories (Business Applications, Container and Configuration Management & Software Development and Data): Drive problem resolution, which include: Questions around open source software usage andbest practices Review of architecture and design where software is implemented Research, understand, and advocate open source software Interact with relevant open source communities Be a part of the on-call rotation (roughly once a quarter for one week or alternate shift) Present knowledge via articles, blogs, and conference presentationsRequired Technical and Professional Expertise
Candidates need to have working knowledge of some(any) Open Source Software such as Docker, Apache Web Server, Kubernetes and Open Source DBs (MySQL, MariaDB, MongoDB, PostgreSQL, Apache Cassandraetc.)
Customer-first mindset with high sense of ownership
7+ Years of Experience required in Open Source Software Administration.
Excellent interpersonal, presentation and communication skills
Able to research client problems via documentation and lab reproduction
Technical knowledge, skills and expertise in complex infrastructure, web-based software and enterprise software
Proficiency in multiple OSS products and technologies (could include Wildfly, Java EE, ActiveMQ, Spring Framework, Apache HTTPD, Apache Tomcat, Redis, MongoDB, Ansible AWX , Kubernetes, Docker, NGINX, Machine Learning, Jenkins, Puppet, Apache Cassandra, Apache Kafka, drupal, Ceph, OpenJDK, Nagios, Elasticsearch, Istio, Apache Maven, Hadoop, Redis, GitLab, PostgreSQL, MariaDB, Camel, Openstack)
Preferred Technical and Professional Expertise
Candidates need to have some scripting experience, those having working knowledge of Programming languages like Python etc. will be preferred.
Needs to be fluent in English (both verbal and written).
Excellent critical thinking and analytical skills
About Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Vacancy caducado!