Vacancy caducado!
Overview Inside Account Manager (IAM)
BayWa r.e. Solar Systems LLC (BayWa r.e.) is dedicated to supporting local, independent installers the foundation of a robust and healthy solar industry. We offer best-in-class products coupled with unrivaled customer support and a growing suite of services aimed at helping installation companies run more efficiently. We practice continual improvement, straight talk, and run a flat, lean, nimble organization. Our strong global presence together with our focus on creating meaningful, long-lasting partnerships makes BayWa r.e. soundly positioned to support our expanding network of partners well into the future.
The IAMs primary focus is serving the needs of small-to-medium solar installers throughout the Eastern US territory by performing a variety of sales oriented tasks in a timely and accurate fashion. A secondary, yet crucial position expectation, is account coverage for teammates who are traveling, on vacation, etc.
The IAM will also be expected to keep management up to date on relevant market trends including, but not limited to, the competitive landscape (and pricing), emerging technologies, the voice of the customer and any other challenges or opportunities that can impact projected sales.
Please apply at: https://baywasolarsystems.bamboohr.com/jobs/
Key Accountabilities:
1. Account Management 50% - 70%
Accountable for continuously generating revenue with emphasis on achieving or exceeding established sales goals.
2. Sales Support & Coverage 20% - 35%
Accountable for team sales support tasks that increase revenue and sales efficiency for the Team and Company.
3. Prospecting 5% - 30%
Accountable for developing and qualifying new Prospects.
Key accountability percentages may change based on the needs of the business.
Duties and Responsibilities:
Account Management
Utilize and accurately maintain CRM database NetSuite
Develop and manage an account base to achieve sales and margin objectives
Ensure visibility of future customer activity by generating and proactively managing quotes and sales orders
Enter sales orders in a timely manner with accurate information; remain engaged after sales order generation to help remove obstacles to shipment and delivery of order
Meet/exceed sales goals on a consistent basis
Provide timely responses to customer inquiries; same day recognition is expected with full answers taking the time required
Provide a responsive and accurate level of customer service in order to meet/exceed customer and other stakeholder expectations
Honestly understand/assess the volume and health of your individual client list; seeking to maintain a robust and growing book of business
Manage customer expectations by understanding and accurately communicating inventory availability, sales programs, promotions, terms and conditions, and company policies to achieve company goals
Effectively communicate BayWa r.e.s value proposition and how it connects to company policies, strategies, and business approach
Understand and appropriately utilize available internal and external sales resources including other Baywa r.e. team members, vendor/partner sales relationships, and other technical resources
Cooperatively work with teammates on balancing mutual books of business; for example, transferring and/or trading customer accounts to other reps in a particular geography or accepting smaller accounts to your own book
Sales Support & Coverage
Provide coverage for Teammates customers and general admin & logistical support as able, including phone calls, quoting, creating sales orders, and new partner apps.
Self-manage time spent on tasks, determine priorities and balance realistic work flow supporting each rep; from saying I cant get to that right now, this has to go to the top of the pile, do you need any help? and more.
Prioritize support to high volume sales team members and allow lower volume/newer sales team members to learn the ropes.
Aid and encourage customer use of the Webstore.
Ensure a positive CX in a fast moving, sometimes uncertain, environment.
Prospecting
Research, contact, qualify and keep/hand-off new Prospects to teammates across the Eastern territory (coordinating with Director of Sales - East)
Maintain and update Team Geo Map for travel, referrals and more.
Skills & Abilities:
Experience with executing on sales and margin goals
Self-starter with drive to make things happen; excellent at project management and prioritization
Demonstrated success in building relationships at all levels of an organization internally and externally
Strategic thinker; capable of translating business objectives into tactical action plans and milestones
Comfort with the mechanical, electrical and structural aspects of solar installations, and with the rapid pace of technological change in the industry
Superior written, communication and presentation skills; ability to present technical information clearly and concisely
Team-oriented, detail-oriented, and creative
High personal integrity
Requirements:
Bachelors Degree in business or acceptable equivalent
2+ years of professional sales; solar and B2B environment preferred
Must be legally eligible to work in the US
Ability to travel on an occasional basis, the ability to rent a vehicle and fly nationally
Work from home with onsite highspeed Internet
Ability to engage prospects and customers by phone
Natural curiosity and passion for renewable energy
Enthusiastic, self-directed, proactive, and organized individual
Entrepreneurial spirit can initiate and execute plans over time to accomplish goals
Results oriented willing to assess own performance based on outcomes
Strong communication, written and verbal, skills
Ability to manage own time prioritize short- and long-term tasks to ensure all individual objectives are addressed in a timely manner
Team player willing to foster collaboration over individual success
Ability to mentor/train others
Functional familiarity with Microsoft Excel (organizing a spreadsheet, basic formulas and functions, filtering and sorting data), Word and PowerPoint.
Supervisor: Director of Sales East
Benefits:
Base Pay
Bonus Potential
Health Care
100% Employee Coverage @ Gold Level
50% Employee paid option for family coverage
401(k) - Employee retirement savings program with up to a 2.5% match by BayWa r.e.
Unlimited PTO
Equipment Provided:
Computer
Additional Monitor
Company Cell Phone
VOIP Phone
Please apply at: https://baywasolarsystems.bamboohr.com/jobs/
Vacancy caducado!