Vacancy caducado!
NJ Non Profit Organization is seeking a Receptionist to join their team!
The Receptionist serves visitors by greeting, welcoming, and directing them appropriately; supports basic administrative functions; and provides supports with scheduling, appointments, and payment collections
Duties and Responsibilities (including Supervisory):
Welcomes visitors to the office, assures their comfort and directs them to the proper staff or service.
Answers telephones; screens calls, forwards calls and /or records and forwards messages accurately; may transcribe messages from telephone answering machine.
Maintains security by monitoring security cameras and following procedures.
Maintains a safe and clean reception area.
Assists with related clerical duties such as photocopying, collating, and filing, preparing case management folders.
Assists with scheduling food pantry appointments as needed.
Prepares correspondence, memos, letters, and other documents, as requested.
Uses computer, fax, or courier service to transmit information or documents when requested.
Receives, sorts and distributes mail within the office; accepts and routes packages that are received; prepares outgoing mail for delivery.
Maintains client confidentiality in conformance with agency confidentiality policy and State laws and regulations.
Assists in special projects as requested.
Success Criteria and Measurements:
Greets visitors to the office in a friendly and professional manner. Seeks to assist visitors and serves as a referral bridge when necessary. Information provided to visitors is accurate.
Attends to telephone calls promptly and efficiently and records messages accurately.
Administrative tasks are accomplished carefully and thoroughly, with appropriate questions asked when necessary to ensure that the job is done correctly.
Competencies:
verbal and written communication skills
professional personal presentation
customer service orientation
attention to detail
initiative
reliability
stress tolerance
Skill and Education Required:
High School Diploma required.
Must possess the ability to interact with the public in a professional manner.
Must have the ability to read, write and speak English effectively
35 hours per week
Vacancy caducado!