Job Details

ID #3881765
Estado New Jersey
Ciudad Iselin
Full-time
Salario USD TBD TBD
Fuente Medidata Solutions, Inc.
Showed 2020-05-07
Fecha 2020-05-07
Fecha tope 2020-07-06
Categoría Etcétera
Crear un currículum vítae

Technical Training Specialist, Customer Support

New Jersey, Iselin 00000 Iselin USA

Vacancy caducado!

www.medidata.com .

Your Mission:

Deliver and manage technical trainings in a variety of formats including Instructor Led/Classroom Style, Webinar and Remote trainings for internal staff and helpdesk provider.

Apply Medidata products to the clinical research process for training purposes

Prepare Training Materials for both Technical training and Customer Service training.

Keep abreast of continually new and/or enhanced Medidata products and trainings for training development and delivery

Manage time to prep new classes in addition to delivering current training assignments

Participate or lead the development of trainings, including best practice workshops and other advanced/new training courses

Effectively learn, develop and deliver Train the Trainer sessions on new or enhanced products for internal staff and clients

Promote student interest and participation throughout multiple days of technical trainings and webinar style trainings while ensuring understanding on all topics

Be innovative and creative in developing training techniques to be used by the team

Conduct logistical planning for assigned training activities

Manage and participate in multiple projects simultaneously

Special projects as assigned

Your Competencies:

Experience leading/supporting training efforts in the clinical research process

Experience defining a technical training environment for a classroom setting

Ability to understand and differentiate audience to be trained

Self-motivated, innovative and able to assume responsibility and work autonomously in a professional manner

Excellent organizational and time management skills

Solid analytical and technical skills

Demonstrated ability to work with employees throughout an organization, including programmers, marketing personnel and management

Strong Google Apps skills

Excellent verbal and written communication skills

Ability to travel up to 75%, including weekends

Experience with Medidata Platform a plus

Ability to travel to Medidata locations, both domestic and international, on a regular basis

Your Education:

Bachelor's degree required; or equivalent years of experience

Requires a minimum of 2 years training and development experience

Medidata Rave and/or CTMS training or build experience strongly preferred

Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform.Medidata’s solutions have powered over 14,000 clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Vacancy caducado!

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