Job Details

ID #2413564
Estado New Jersey
Ciudad Central NJ
Full-time
Salario USD TBD TBD
Fuente New Jersey
Showed 2019-06-12
Fecha 2019-06-07
Fecha tope 2019-08-06
Categoría Servicio al cliente
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Dispatcher/Customer Service/Service Coordinator

New Jersey, Central NJ 00000 Central NJ USA

Vacancy caducado!

Nationwide facility maintenance and construction company seeks dedicated, driven, responsible, and hard working individuals. Current openings in our Service Department for Service Coordinators (dispatcher/customer service representative).

GENERAL RESPONSIBILITIES:

Responsible for supporting the success of assigned clients

Perform assigned work activities

Handle client issue as required

Performs the following client maintenance/repair activity on a daily/weekly basis:

Schedules

Vendor Searches

Bid Request

Service Request

Emergency Prioritization and response

Identifies and tries to resolve client service complaints , issues, and concerns

Identifies process issues that impact the workflow management

Performs administrative and clerical tasks to support goals of team.

Compiles and supports appropriate customer reporting

Project/Vendor management

To be included in the on-call rotation (approx 1 week every 6 weeks)

SKILLS, KNOWLEDGE, AND ABILITIES:

Interpersonal, problem-solving, analytical, and organizational skills

Written and oral communication skills

Computer/keyboarding skills

Basic math skills

Knowledge of basic repair/maintenance terminology and procedures

Ability to read proposals and other documents

Ability to compose routine memos, emails and communications

Ability to speak/negotiate effectively with customers, vendors, and employees

Experience not necessary, but a strong work ethic and a desire to succeed is. Please provide resume with salary requirements. Working remotely is available.

Vacancy caducado!

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